Complaint Review: 37 Bracelet -
37 Bracelet Never received necklace I ordered and paid for. Company is unwilling to help.
I placed an order on 1/12/21 for a necklace along with a bracelet. The bracelet arrived but the necklace didn’t.
I let the company know (Ivy) on 2/5 that it didn’t come with the bracelet and would they send it. On 2/18 and they responded with available shipping options and wanted to charge me shipping for their mistake.
On 2/19, I received a response via private message on Facebook. I responded with my issue and never heard back. Today (2/21) I received another email going over shipping options again which tells me they still have not made their mistake right.
I haven't been able to find an address for them on their website or Facebook. Reviews on their website are misleading because an admin has to approve of the review.
This report was posted on Ripoff Report on 02/21/2021 09:19 PM and is a permanent record located here: https://www.ripoffreport.com/report/bracelet/received-necklace-i-ordered-1505367. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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