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Report: #1524042

Complaint Review: Brink's Home Inc. - PHOENIX AZ

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  • Reported By: Kristeen — Anthem AZ United States
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  • Brink's Home Inc. 3800 N. Central Ave Suite 460 PHOENIX, AZ United States

Brink's Home Inc. Not honoring warranty PHOENIX AZ

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Do not go with Brinks. Their customer service is terrible. I pay extra for the warranty so that if any of the products need repair or replacement it is covered. It usually takes 3-4 phone calls to get the replacement if it ever comes. I've been waiting since September for my replacement front door lock. I've called 6 times and am told oh yeah its on its way, but nothing ever arrives. I told them I wanted to cancel my service and now they are saying I have a contract till 2024, but they can't show me proof of my so call approval to extend my contract - why can't they because it doesn't exist! DO NOT GO WITH BRINKS!

This report was posted on Ripoff Report on 01/20/2023 04:40 PM and is a permanent record located here: https://www.ripoffreport.com/report/brinks-home/phoenix-az-honoring-warranty-1524042. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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