Report: #1476970

Complaint Review: Chamberlain -

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Ripoff Report is Xcentric Ventures

Submitted: Fri, April 12, 2019
Updated: Fri, April 12, 2019
Reported By: D — phoenix United States

Author Confirmed

Why?

Chamberlain United States

Phone:
Web: www.chamberlain.com
Category: Garage Door Companies

Chamberlain non-existentcustomer service

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Contractor put a B750 belt drive opener in during remodel. Very slow my old lift master was a lot faster and quieter.
A plastic cover was busted by contractor before installed. Contacted Chamberlain support through their web site to see about a replacement cover. Tech support replies then acts like they do not receive my reply to them. Waited couple of weeks and try again to have the same thing happen with a different support person.
Then Chamberlain sends me a survey about my experience with support. My responses to the survey explained what happened. I am still waiting for a reply to my survey. I mentioned if no reply that was their reply.

This report was posted on Ripoff Report on 04/12/2019 06:54 AM and is a permanent record located here: https://www.ripoffreport.com/report/chamberlain/nonexistentcustomer-service-1476970. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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