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Report: #1486271

Complaint Review: Charter Spectrum internet - Stamford CT

  • Submitted:
  • Updated:
  • Reported By: Michael — Riverside CA United States
  • Charter Spectrum internet 400 Atlantic St. Stamford, CT United States

Charter Spectrum internet Billed me for services I did not use Stamford CT

*Consumer Comment: In Other Words...

*Author of original report: Responding to "Momo"

*Consumer Comment: Not At All!

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Scummy company. I had a 12 month contract which I completed. I ended my service due to excessively high bill increases. My monthly billing cycle started on the 21st, I canceled on the 23rd and they're charging me the entire month. Refusing to prorate that month's bill.

No other company has ever done this to me. Incredible.

This report was posted on Ripoff Report on 10/11/2019 03:11 PM and is a permanent record located here: https://www.ripoffreport.com/report/charter-spectrum-internet/stamford-ct-billed-services-i-1486271. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
2Consumer
0Employee/Owner

#3 Consumer Comment

In Other Words...

AUTHOR: Momo. - (United States)

POSTED: Sunday, October 13, 2019

 You have absolutely no rebuttal to what I said and you know it!

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#2 Author of original report

Responding to "Momo"

AUTHOR: Michael - (United States)

POSTED: Saturday, October 12, 2019

What a strange thing to do... come on ripoffreports to spend time misreading or misinterpreting people's complaints, and adding useless, misleading comments. Your behavior is that of a troll, a bot, or a low intelligence person who is poorly spending their time.

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#1 Consumer Comment

Not At All!

AUTHOR: Momo - (United States)

POSTED: Saturday, October 12, 2019

 What you are admitting is YOU failed to pay the bill causing a past due balance. You cannot cancel service with a past due balance. Canceling does not make the PDB vanish. You pay the PDB and then you cancel. Secondly, there is no "cable tv meter" on your house.

You are not billed based on usage like the power company! It is a subscription service which means as long as service is being supplied, you are billed for it whether or not you use it. This is STANDARD for all the cable companies and no, I don't work for them.

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