Ripoff Report Needs Your Help!
Report: #1518525

Complaint Review: Courtesy Toyota of Brandon - TAMPA FL

  • Submitted:
  • Updated:
  • Reported By: Medical Marijuana Patient — Florida Tampa United States
  • Author Confirmed What's this?
  • Why?
  • Courtesy Toyota of Brandon 9210 E Adamo Drive TAMPA, FL United States

Courtesy Toyota of Brandon Zack Kelley allowed "workers" to steal medical marijuana out of my truck during an oil change and refused to share the names with police. TAMPA FL

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Yesterday I had the worst experience with Toyota of Brandon and the Hillsborough County Police Department. While getting an oil change, one of the "workers" stole medical marijuana from my truck. My medicine was inside the console in my truck so the culprit had to open my center console to take it. The manager "watched the camera" and determined that he couldn't see which of the two guys took it. Of course I called the police to file a report since it was a controlled substance that was taken.

When the police arrived, he informed me that the manager said there were two people in my truck but the camera was too high to see which one took it.  I tried to get the police to take fingerprints of the button used to open the console but he refused. He told me that I could take Toyota of Brandon to Civil court if I felt the need to. Why should I have to spend money in civil court when a criminal action took place?  Why am I being made to feel like the victim when my prescription was stolen by a worker at Toyota of Brandon.

The manager, Zack Kelley refused to give me the names of the people that worked on my truck in an attempt to brush everything under the rug. He stated that he was worried about me "slandering" their name even though I gave him no reason to think that I would do such a thing.  After the police gave me my case number, I went to the police station to see if someone could fingerprint the console on my truck and add the fingerprints to my case. They refused as well and said that there was no proof of a crime being committed even though the video clearly shows the workers inside of my truck while they were "changing my oil".

This is the first time something like this has happened and I ALWAYS take my truck there. I have nothing but good things to say about Toyota as a whole; however, I'm very disappointed in the way that Zack Kelley and the Hillsborough County Sheriff's office handled this situation. Yes I have disabilities and use medical marijuana but that should not cause people to treat me like a criminal or drug addict. 

Would this have been handled differently if the worker took my Vyvanse or Xanax instead of my marijuana? Why is it ok for someone to steal my medical marijuana and get away with it?

This report was posted on Ripoff Report on 05/20/2022 09:56 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

Segment Now