Diamond International They defrauded me and scammed me in a purchase of a ring that is ridiculously over priced. NY New York

I am disputing this claim due to deception and fraud. Purchased a crown of light diamond ring for the purchase price of $37,245. The diamond fell out. We made several attempts to contact D.I. but was ignored. On our anniversary cruise March 2019 we searched for a new setting. 

Store manager Mr. Darwin was apologetic about our issue promised to make us happy and satisfied by offering us a larger ring with the upgrades pertainibg to the 4c"s at an unbeatable price. The ring proved to be 2-3 grades lesser than what i have and wanted.

Upon revealing this dissatisfaction to the sales person and Carnival cruise staff member, we were immediately hurriedly rushed to the ship because Carnival staff member said that he held up the ship up long enough and that the matter would be taken care of when we get on the ship without hesitation.

The next day we met with Brittany and her husband to resolve this issue. Also we were told that Candice and Nadine would intervene in our behalf.

Distrust and deception is what we have experienced by this company. The ring is appraised at the value of $32,476 and D.I. want $ 100,000, a $67,524 profit. Ridiculous! My credit card limit was only $14,000. I was initially denied the $100,000 credit but miraculously was approved somehow. We tried to void the contract but was rushed to the ship.

Ms. Heaven from the credit card company told me to return the merchandise. Soon after an envelope was sent by Gregory M. to return the ring. Now at present D.I. will refuse to give me a full refund. D.I. and Carnival cruise diamond expert said that I have 60 days to return merchandise. Please help me to get a full refund.