Double U Service - Joe Arthur Martinez JR. SCAMMERS Contractors take your money don't finish the job San Antonio Texas

 Business Owner Response: We’re sorry to hear about your dissatisfaction, but we must correct several false and misleading claims in this review: * Our team traveled from San Antonio to Laredo (2.5 hours one way): A scammer would not invest time and gas to travel that far without guaranteed payment. Our crew showed up prepared and in good faith. * All materials and tools were provided: We brought our own equipment and $550 worth of vinyl flooring, which is still in your possession. * Client failed to provide tile as agreed: You were supposed to have 10 replacement tiles on hand. Our team went out of their way to search local stores, even though that was not part of the plan. * You approved the plan change at Lowe’s: To meet your 4 PM rental deadline, you personally selected and purchased the vinyl planks at Lowe’s and agreed to proceed with that solution. * Deposit misrepresented: You claim to have paid a $300 deposit, when in fact you paid $267 strictly for travel, not labor. We have documentation to support this. But you reverse this charge too. * To date, our team has been paid $0 for this job. You have even filed a PayPal dispute for the $267 travel fee, further attempting to avoid any payment. * Extensive work was completed before being asked to leave: * Downstairs painting (99%) * Tile demo and cement fill * Vinyl sheet partially installed upstairs * Wall imperfections sanded * Scope of work changed—so did the invoice: When you switched from replacing 10 tiles to covering 600+ sq ft with vinyl planks, a new invoice was issued. We gave you two options: 1. Pay half of the updated invoice so work could continue, or 2. Pay $795 for the completed work.
You refused both and instead called the police to have our team removed. * The $600 in materials you claim were "scammed” are in your possession. We offered to provide the receipt for return—once our crew is paid for their labor We encourage anyone reading this to use common sense and discretion when reviewing this complaint. We stand by the integrity and professionalism of our team and remain open to resolving this matter fairly. —Double UU Services LLC