Complaint Review: Downtown Tow - Kansas City Missouri
- Downtown Tow 1602 NW Vivion Rd Kansas City, Missouri United States
- Phone:
- Web: www.Downtownkc.com
- Category: Auto Towing
Downtown Tow Downtown Towing and Recovery Illegally solicited to tow son's car after accident Kansas City Missouri
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On 10/31/2019, My son slid on ice while driving home and hit a guard rail (City property). While my son was in his car and on the phone with AAA a tow truck driver from Downtown Tow knocked on his window and told him that he was blocking the road and had to move.
My son explained that he was waiting for AAA. The tow truck driver said that they were with AAA and the tow would be free. Not knowing that the driver was lying and that it is illegal to solicit a tow in Kansas City Missouri, my son allowed the tow truck driver to tow his car.
With my son's car in tow, truck driver dropped my son off at home. Before my son got out of the tow truck the driver had him sign a form not explaining what it was. Then he took my son's car to their tow lot. When he could have just dropped off the car at our house.
After speaking with the Downtown Tow owner on the phone I realized that it was a scam. The owner wouldn't tell us how much the tow was until we went to the tow lot. We called the police department and asked them to send an officer to the tow lot when we attempted to recover the car.
Four police officers showed up because they were familiar with the owner and the tow lot problems in the past. The owner wouldn't show up to open the tow lot. The driver who towed my son's car showed up and was arrested.
We reported this to Fox 4 Problem Solvers and got this story on the news. On 11/04/2019, we ended up paying $750 for the tow and $185 for storage. This company continues to operate in the gray area of the law.
This report was posted on Ripoff Report on 11/06/2019 01:18 AM and is a permanent record located here: https://www.ripoffreport.com/report/downtown-tow/kansas-city-missouri-ing-car-1487349. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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