Complaint Review: Dr. Pablo Concepcion, M.D./Pain Consultants of West Florida - Pensacola Florida
Dr. Pablo Concepcion, M.D./Pain Consultants of West Florida Treated me with contempt, distrusting, negative, difficult to work with, overly complicated, confusing, insensitive, definitely one of the worst doctors in Pensacola. Pensacola Florida
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As a retired public school teacher of Escambia County, I was referred to Dr. Concepcion for lower back pain. I have never taken pain medication before, but I was shocked at the way they treated their patients overall. The office staff was rude and demanding. They acted like they were doing me a favor to see me. It was obvious their was massive confusion in who was doing what and I was shocked at the disorganization and lack of empathy for patients.
Furthermore, they require you to fill out a 12 page electronic forms document (every time you check in) and urge you to post your credit card on file (so they can be assured they get their money). On top of that, they also have a separate billing company that also sends you bills. Money-hungry and greedy is putting it mildly. They shove this computer tablet into hands as soon as you check in and make no apologies it WILL be completed and they WILL get their money up front OR you will NOT be allowed to see the doctor! This is a NEW procedure they just started this year.
Ever since Dr. Kruger retired and Concepcion has taken it, the whole tone of this medical office has "chilled" and not in a good way. It's a cold place to try and get any help. No one is nice to you. They come across like you must be a drug addict to have to see them. It's a very negative place.
I went back to my Primary Care doctor and reported all of these complaints. He told me that he had also just recently heard some nasty rumors about Pain Consultants of West Florida, but didn't know if they were true. He told me he would never ever refer any of his patients to that office again and he is tied into Sacred Heart Hospital.
I STRONGLY recommend you AVOID Dr. Pablo Concepcion and Pain Consultants of West Florida!!!
This report was posted on Ripoff Report on 05/09/2019 01:31 PM and is a permanent record located here: https://www.ripoffreport.com/report/dr-pablo-concepcion-mdpain/pensacola-treated-contempt-1478479. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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