Report: #1485558

Complaint Review: Emergency Ice - Dallas Texas

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Ripoff Report is Xcentric Ventures

Submitted: Thu, September 26, 2019
Updated: Thu, September 26, 2019
Reported By: Quest — Euless Tx United States

Emergency Ice 8700 Diplomacy Row Dallas, Texas United States

Phone: 972-988-0577
Web: www.emergencyice.com
Category: Customer Service & Support

Emergency Ice Doesn't provide service promised, customer service and manager ZERO help Dallas Texas

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I have called this company several times to complain about deliveries not being made after a service request has been made via email AND call. I have been lied to by the ladies at the front desk (told deliveries were on the schedule but they never showed up) and I have spoken to the manager twice about it- all to no avail.

The manager was rude, WOULD NOT LISTEN, and hung up on me. After dealing with their lies, no deliveries when requested, and lack of customer service, that was the final straw- switching companies today.

This report was posted on Ripoff Report on 09/26/2019 05:36 AM and is a permanent record located here: https://www.ripoffreport.com/report/emergency-ice/dallas-texas-doesnt-provide-1485558. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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