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Report: #1528070

Complaint Review: Factory Hardware Store - North Carolina

  • Submitted:
  • Updated:
  • Reported By: roger — Oswego NY United States
  • Author Not Confirmed What's this?
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  • Factory Hardware Store North Carolina United States

Factory Hardware Store Refused cancellation of order North Carolina

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 On Aug7, 2023 I ordered an electrical 200 amp service panel from Amazon, 40 minutes later I realized it was from a 3rd party seller and is not the box I needed and called Amazon back to cancel the order. I was informed they could do nothing as it was a 3rd party seller and to contact them. I called them and was informed that the order was already placed and too late to cancel. The part cost $272.71. After repeated steps and calls to both Amazon and Factory Hardware Store and got nowhere. They said I hd 2 options. To take it to the nearest return center( 30 miles away) or refuse delivery. I explained that I was not about to wait all day for a delivery driver to show and I was not going to spend my gas or time returning something I tried to cancel 40 minutes after I originally orgered it. All calls are doucmented at Amazon customer service. 

This report was posted on Ripoff Report on 08/09/2023 08:43 AM and is a permanent record located here: https://www.ripoffreport.com/report/factory-hardware-store/north-carolina-refused-order-1528070. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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