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Report: #1491085

Complaint Review: The Garden City Group - Dublin Ohio

  • Submitted:
  • Updated:
  • Reported By: Tom — Phoenix United States
  • The Garden City Group pob 9349 Dublin, Ohio United States

The Garden City Group Failure to comply with legal judgement Dublin Ohio

*Consumer Comment: Claims Process

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The Garden City Gruop handles the Dispensation of a national class action against a faulty plumbing. product manufacturer: Zurn Pex.  Zurn Pex lost the case and a compensation process was created with the Garden City Group as administrator.

My home was plumbed with this product.  It has failed totally.  I have been trying for two years to get it repaired.  My many many phone calls to The GCP are diverted to an computerized information line.  This line is ther to initiate the process.  I did this two years ago.  They have done nothing. 

I have filed a complaint with the Arizona State attorney's office (I live in Phoenix). 

This report was posted on Ripoff Report on 01/30/2020 11:29 AM and is a permanent record located here: https://www.ripoffreport.com/report/garden-city-group/dublin-ohio-failure-comply-1491085. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Claims Process

AUTHOR: Robert - (United States)

POSTED: Thursday, January 30, 2020

While you haven't gone into detail exactly how you have been trying for 2 years to go about starting a claim.  If you called them, then it doesn't seem like you are doing the correct process.

From the claim site...

http://www.plumbingfittingsettlement.com/FAQ.aspx#faq6

It states that you can't submit the claim by phone or internet.  But it does not only give you a phone number to obtain the claim form, but a link and address you can mail to request one.  

If  you have filed a claim and haven't heard.  It also appears that there are very specific time periods that apply.  If you are outside of these periods you won't get compensated.

Good Luck

 

 

 

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