Complaint Review: Gear Elevation -
Gear Elevation Non-Receipt of Product
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I place my online order on 5/3/20. It's now 7/12/20 and I have NOT received my order. I've constantly emailed them asking where it is, and continually they tell me to track shipment of it. It's like it's lost in shipment???
Finally, I requested a refund last week ($119 cost), and I'm told I cannot receive a refund until I return the product to them. This is ludicrous!! That's why I want a refund since it looks as though I'll never receive the product.
I'm 66 years old and on a fixed income. $119 is a lot of money to me. Is there anything that can be done to rectify this limbo status?
This report was posted on Ripoff Report on 07/12/2020 10:41 AM and is a permanent record located here: https://www.ripoffreport.com/report/gear-elevation/nonreceipt-product-1497484. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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