Global Moving, LLC Accurate estimate from brokerage company. ( Emerald Vanlines) moving 3 BR home from Tucson to San Antonio. Move brokered out to Global Vanlines LLC. Upcharged to almost double original estimate, broken and lost belongings, Held belongings hostage till $7000 uncharge was paid in cash. Charlotte North Carolina

Emerald Vanlines is a broker who downloaded our job to Global Vanlnes LLC. They gave us a quote for an estimated 2000 cubic feet and when arriving to pickup belongings from storage Global company promptly upcharged our move by over $7000.Movers arrived 4 hours later than their ETA.They refused to load the truck until we signed the new contract, claiming our belongs amounted to 3000 cubic feet.  Our 2 storage units  were 10 x 10 x 8. (800 cu. ft.) and 10 x 20 x 8 (1600 cu. ft.), both 90% full.  Max possibility of cubic feet was 2400 x 90% which equals 2160 cu. feet.  As c

far as i know concrete climatized storage units don't stretch. Global held our belongings hostage for over 2 weeks while we attempted to negotiate to no avail. Our belongings arrived broken, hardware missing, Baby grand piano still sitting on it's side because hardware is missing. Frame to the piano is cracked due to poor handling. Movers would not unload until paid in full with the upcharges in cash. Boxes were left in our garage belonging to someone else, multiple boxes belonging to us are missing. I would never use this company again  or their broker Emerald Vanlines and fear this is how they make their profits with everyone. Terrible experience!!!  Other reviews show similar treatment of multiple other customers.  This is Global Moving's standard practice to rip people off.  Hopefully something can be done.

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