Report: #1526256

Complaint Review: Helalo Brands -

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Submitted: Tue, May 09, 2023
Updated: Tue, May 09, 2023
Reported By: Debra — Phoenix United States

Author Not Confirmed

Why?

Helalo Brands United States

Phone:
Web: Support@healobrands.com
Category: deceitful, Fraud , Scam artist

Helalo Brands M&N LLC BackReliever They will not allow returns - if you insist you must send product back to a province in China.

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Bought a back brace for $79.95. It was charged to my account immediately. The item didn't fit me as I'm very petite. The product came with no information on where to return if it didn't fit. They have advertised money back guarante. Tried finding out where they are located - only a post office box in Miami but LLC located in Florida and Texas. Phone number doesn't work, They finally emailed me back and said I have to send product back to China and then they will refund my order. They say they are a small US owned company but have no office facility or warehouse in America. Had to open fraud case with my credit card company.

This report was posted on Ripoff Report on 05/09/2023 08:51 AM and is a permanent record located here: https://www.ripoffreport.com/report/helalo-brands/mn-llc-backreliever-allow-1526256. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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