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Report: #1502578

Complaint Review: Hello Mobile Telecom LLC - Dania Beach Florida

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  • Reported By: Doc — Lexington Kentucky United States
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  • Hello Mobile Telecom LLC 499 East Sheridan Street Dania Beach, Florida United States

Hello Mobile Telecom LLC Q Link They did not tell me that their money back guarantee did not apply to me, because they placed my order from 10/21/20 under my first and original order date (04/11/20). Meaning, when I ordered, my 30 day guarantee had already expired. Dania Beach Florida

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I first started doing business with this business on 04/11/20. On 10/21/20 I decided to order 4 more lines. I paid $33.32 from my credit card. They said I would receive SIM cards in one week. I never got them. On 11/06/20, I ordered again. On 11/13/20, I received the cards. Only to realize that they were not compatible.  So, I called them and they said that my new order was placed under my first and original date 04/11/20, therefore making me ineligible to get a refund, because when I ordered my 30 day guarantee had already expired.

This report was posted on Ripoff Report on 12/04/2020 04:16 PM and is a permanent record located here: https://www.ripoffreport.com/report/hello-mobile-telecom-llc/dania-beach-florida-q-link-1502578. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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