Complaint Review: The IFB shop by big cartel - Virginia
The IFB shop by big cartel IMMACULATE FASHION ABODE _otheeifb( instagram) Never received Product Virginia
I placed an order on 10/3/20 and requested expidited shipping. When I reached out to obtain shipping info. I didn't receive a response. I had to send multiple messages through Instagram. Finally someone responded and gave the shipping info. After checking on the carriers website that was the wrong address. When I contated them to let them know and ask for the correct shipping info again. I didn't get a response, then after a few days i get a response. I was given another tracking info... That too was wrong. At this point I feel like this is a scam..
I requested my money back and once again no response... The I get this apoligtory message and a picture of the shipping label...which was finally correct.. Now it's shipping throught USPS.. now for the past 2 weeks the status has been " Pre- Shipping". I have no clue what that means.. But I would think in 2 weeks time this package should be somewhere close. Especially when the website states they are in the DMV area and I live in the DMV area. It wasn't untill I spoke to a rep at USPS that I found out that it's coming from China.
Something that was explained to me at all. I don't have a problem with it, but I have ordered items from China before. It dosen't take this long to get them. I'm even taking into consideration COVID. We are 1 day away from December and I am still waiting for a respond form them and /or my item to come
This report was posted on Ripoff Report on 11/30/2020 12:51 PM and is a permanent record located here: https://www.ripoffreport.com/report/ifb-shop-big-cartel/virginia-immaculate-fashion-1502412. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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