Report: #1504806

Complaint Review: Instacart.com -

  • Submitted:
  • Updated:
  • Reported By: Christopher — Medford New York United States
  • Author Confirmed What's this?
  • Why?
  • Instacart.com United States

Instacart.com Contracted to deliver groceries but never do

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This service says it will deliver food (groceries) within a day or less of payment, you select the items from the website links they provide, then pick a delivery time 'window'. In their 'payment' section they include a pre calculated 'tip' which you can manually change but it appears automatically. The problem is you pay them and the delivery never happens.

As each of their provideded 'windows' arrives and passes they send 'text' messages telling you a new time or even the next day. Calling their help line gets you many appologies and promises that the issue will be resolved, but for 5 days now it has not, on a one day order (of $155)

This report was posted on Ripoff Report on 02/08/2021 08:50 AM and is a permanent record located here: https://www.ripoffreport.com/report/instacartdotcom/contracted-deliver-groceries-1504806. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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