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Report: #1503122

Complaint Review: Jinzhou Hengchuan Network Technology Co. Ltd. - Nanchang Jiangxi

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  • Reported By: Karen — Sydenham Australia
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  • Jinzhou Hengchuan Network Technology Co. Ltd. Nanchang, Jiangxi China

Jinzhou Hengchuan Network Technology Co. Ltd. No item, no refund - company stole my money Nanchang Jiangxi

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I bought an iPhone screencover online from JINZHOU NETWORK TECHNOLOGY CO LTD who were advertising on Instagram as . I received a tracking number which appears on the Shopify App (other items I purchased online used this App for tracking & all other items were delivered successfully). When my item didn’t arrive after 26 ‘in transit’ status updates I finally contacted them directly via email at Firstly, they asked me to wait 2-3 days for another status update giving me a new tracking number linked to a different site. Then they claimed my item had been sent to the wrong address & another would be sent out.

I asked them to clarify the addresses which they failed to do, instead thanking me for my patience. I sent several emails which they promptly replied to until I wrote telling them I believed their company was either a scam or a total disgrace demanding a refund. I have now lodged a dispute through PayPal...I only wish I had researched their company from the outset as I would have discovered the voluminous complaints warning others about this contemptible scam company! 

This report was posted on Ripoff Report on 12/18/2020 10:31 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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