Ripoff Report Verified™ REVIEW

EDitor's UPDATE: Positive rating and recognition has been given to JPQ2 Productions for its full commitment to quality customer service.

Ripoff Report's discussions with JPQ2 Productions have uncovered an ongoing dedication by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any concerns. JPQ2 Productions listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.

JPQ2 Productions' principal, Ms. Julie Queler, has informed us that her personal philosophy is that a client’s success is the heart of her business. As a successful businesswoman, Ms. Queler feels it is critical to listen to her clients and respond properly. By always putting her customers first, Ms. Clancy hopes to maintain JPQ2 as a successful enterprise both now and for many years to come. Ms Queler says this, we are one of the top consultancies for helping small businesses create and understand their own brands. With us, you'll always receive a complex and customized approach to branding that comes from a team who consistently borrows strategies from large brands and adapts them to fit the financial needs of small businesses all over the world."

One of the things Ripoff Report learned in the course of its review is that typical customer feedback reads, "JPQ Productions truly communicate all aspects of the service in a timely and effective manner. We are very pleased with the responsiveness that the employees show us. They are serious about meeting commitments and deliver on their promises."


Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..



The information provided in this report below is based on comments made by Julie Queler during an onsite inspection held by a third-party verification company with no biases towards JPQ2 Productions.

Julie Queler sated the following in regard to her career and her involvement with JPQ2 Productions, "I am involved with several businesses as you know. I am a bit of an entrepreneur and a free spirit and I tend to float around the world and whatever seems to come up. If it feels good and it makes sense and it fits my own business and personal integrity I will start doing stuff. And so, this particular business is very special to me because I have spent most of my time and focus on what this business does. What we do and the basics of it is producing projects in mainly film but we do it in a variety of different mediums and it just depends on what is important to people. I take percentages of my own money and other people invest in these things in order to go out and create awareness for organizations that are nonprofit."



CUSTOMER CARE & COMPLAINT RESOLUTION – JPQ2 PRODUCTIONS

When asked to comment on complaints posted on Ripoff Report's website Ms. Queler expressed the following, "when I got that [complaint] on Ripoff Report I was devastated. This guy I hired him to do a Facebook page for me and he tries to extort money from me. I never met the man I found him online. And I decided to leave it up there for a reason and not do anything about it because I was going to sue him. But I said I want to leave it there because everything he says in it is bullshit. I decided I am 100% right and that is a rare thing to be 100% right at something. I said I was going to leave it and I was going to be an example of what can be. This guy is going to get everything he deserves. I have every single documentation known to man on this. I wanted to do this smartly to be an example. There is not one thing on there that he said is true. This is a false premise. Apparently, he did not know me."

JPQ2 Productions is proud to be a part of Ripoff Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program. Mr. Bruce stated the following, " I am one of his biggest advocates [Ed] because he has created something I think for us. The power of the site based on Google he is allowing people to go on there and have freedom of speech and you have this powerful tool to defend ourselves. Not one other I don’t know of one other organization that would do something like that for you. I really understand what he is doing."



JPQ2 PRODUCTIONS - STATEMENT FROM CEO – JULIE QUELER

" We are one of the top consultancies for helping small businesses create and understand their own brands. With us, you'll always receive a complex and customized approach to branding that comes from a team who consistently borrows strategies from large brands and adapts them to fit the financial needs of small businesses all over the world. Please take time to review our site, learn about some of our tools, meet the people who will manage your account, understand our history, and receive answers to some of your questions." JPQ2 Productions's team has expressed that they feel very confident doing their jobs. JPQ2 Productions takes employee satisfaction seriously as well. Employee feedback and surveys reveal comments such as this, "JPQ2 provides a very positive environment to work. Opportunities for suggestions and improvements are encouraged. Ms. Queler is truly concerned about our contribution to the company and providing growth opportunities for us. She takes the time to listen and communicate with employees and customers."

Ripoff Report was pleased to learn that JPQ2 Production's past and current approach to business is focused on its pledge to total commitment towards client and employee satisfaction.



STATED IMPROVEMENTS FROM JPQ2 PRODUCTIONS

JPQ2 Productions recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Report's review, JPQ Productions has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience.

In summary, after our review, which included discussions with Julie Queler, Ripoff Report is convinced that JPQ2 Productions is committed to quality delivery of services resulting in total client satisfaction, Ripoff Report is convinced that JPQ Productions is committed to quality delivery of services resulting in total client satisfaction.



How does a business get Ripoff Report Verified™

The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of. They have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.

Ripoff Report has determined that JPQ2 Productions meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24-hour monitoring and for support with customers to resolve any disagreements.

Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.

Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. This program works.

As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint, so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses, so we can insure that the member business did right by their customer.

NOW TO THE ORIGINAL REPORT THAT WAS FILED

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