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Report: #1526514

Complaint Review: K21 Academy - Harrow London

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  • Reported By: Victoria — United States
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  • K21 Academy 8 Magnolia Pl Harrow, London United Kingdom

K21 Academy Not Free Scam do not refund selling free materials terrible customer support lie about billing options do not give them your money! Harrow London

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If only I could give them negative stars for wasting months of my time trying to get a refund just to be denied! Get you into a "Free" training session that is just a sales pitch for their certification. Then they give a super fast overview and link to sign up for the training with options to pay monthly or upfront. The payment goes through super quickly and does not process monthly correctly. The first major issue, then you cannot cancel without completing the entire course and providing screenshots of every single step. It's about 2 weeks' worth of work once you complete all of it, take screenshots, and deal with the tech issues. Their support works terrible hours that do line up with the US. Customer support argues and gives canned answers to your emails after waiting days for a response! They do not charge correctly, customer support is horrible, the materials are outdated and useless and they do not honor their refund policy!!! Also, the information and labs provided can all be found for free on Microsoft's website, this company claims they are providing certification, but this is not true you must take a separate exam that is not free. Skip this and train with Microsoft, earn their free digital badges, and take the exam on your own for under $200 rather than paying these crooks $600 and then $200 on the exam! 

This report was posted on Ripoff Report on 05/23/2023 10:39 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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