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Report: #1501379

Complaint Review: Kamado Joe - Fort Mill SC

  • Submitted:
  • Updated:
  • Reported By: K. Evrim — Fort Mill SC United States
  • Author Confirmed What's this?
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  • Kamado Joe Fort Mill, SC United States

Kamado Joe I bought big joe 2 grilll from them on the August 8, 2020. Very soon after I received the product that fiberglass gasket was detached. They haven’t communicated properly and no response whatsoever but saying case solved Fort Mill SC

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I bought big joe 2 grilll from them on the August 8, 2020. Very soon after the fiberglass gasket was detached from the grill.

I’ve filed 8 times and they closed all the cases.

Case numbers are 182491, 179121, 177476, 177475, 177474, 174316, 174317.

That part is under warranty and they told me that they shipped already but it all the time turned out that it was not shipped. There's no way to reach out them and communicate in person. It's terrible customer service experience. 

This report was posted on Ripoff Report on 10/28/2020 11:19 AM and is a permanent record located here: https://www.ripoffreport.com/report/kamado-joe/fort-sc-i-bought-big-grilll-1501379. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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