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Report: #1503675

Complaint Review: Kimberly-Clark - Dallas (headquarters) Texas

  • Submitted:
  • Updated:
  • Reported By: Jay — Montreal Canada
  • Kimberly-Clark P.O. Box 619100 Dallas, Texas Dallas (headquarters), Texas United States

Kimberly-Clark Cottonelle flushable wipes Kimberly issued refunds for contaminated flushable wipes, but paid up three months later with Visa gift cards that aren't accepted by retailers Dallas (headquarters) Texas

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In October 2020, Kimberly-Clark Corp issued a warning to consumers in North America that some flushable wipes were contaminated with potentially dangerous bacteria. It offered refunds for any wipes whose packaging serial numbers showed them to be part of the contaminated batch. After filling out a claim and then waiting three months, I received, not a check, but a Visa prepaid card that turns out not to work in local retailers' credit card machines.

They seem to be worthless to me, and the consumer response phone number sent along with the card offers access only to voice-mail robots, not to any line or any human who can actually deal with this problem.

This report was posted on Ripoff Report on 01/07/2021 04:12 PM and is a permanent record located here: https://www.ripoffreport.com/report/kimberlyclark/dallas-headquarters-texas-1503675. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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