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Report: #1501585

Complaint Review: The Million Roses - Los Angeles California

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  • Reported By: TRM — Dallas TX United States
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  • The Million Roses 2301 e. 7th st b114 Los Angeles , California United States

The Million Roses Million Roses, TheMillionRoses Did Not Deliver a Complete Order and Refuses to Rectify the Situation Los Angeles California

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The Million Roses. Hmm, where do I begin with this joke of a company? Well, 1st of all they were paid to send 2 arrangements of flowers to my BFF who lives in Miami while I reside in TX & they only dispatched 1. After being confronted w/ their mistake, they refused to take responsibility & blamed UPS. They claimed that they taped 2 boxes together as 1 package under 1 tracking number but photos show that that is impossible. The box has no evidence of there ever being an adhesive attached to the outside and in order to tape 2 large boxes of flowers together you need all sides to be taped together and they weren't.

In addition, UPS would not accept a shipment such as that bc it's too much of a liability and would be seen as problematic. This was clearly a single box for a single shipment and UPS was not at fault. They then attempted to pass the buck and derail the issue by stating that they needed a claim # & a police report. HAHA! Oh I don't think so. You are at fault here. You misread the order and sent out only 1 arrangement and now you do not want to make it right bc it's not a social media star that you're interested in impressing.

Well, the good news is that I used PayPal and they will be refunding my money and Million Roses can cut, paste, & tape together all the reviews I'm leaving on the internet about their business practices & awful customer service. 

This report was posted on Ripoff Report on 11/03/2020 05:44 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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