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Report: #1529194

Complaint Review: Mr. Car Wash - Tucson Arizona

  • Submitted:
  • Updated:
  • Reported By: John P — Modesto California United States
  • Author Not Confirmed What's this?
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  • Mr. Car Wash 222 E. 5th Street Tucson, Arizona United States

Mr. Car Wash Car Wash Partners LLC Billed me three different amounts when I only have one account Tucson Arizona

*Author of original report: They solved the problem

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This Company has charged me for three different monthly unlimited car wash memberships, when I only purchased one. When I tried to call them, I am put on a hold que for over 30 minutes, then their system just disconnects you, so you have to start the process over again. Email them and they use an auto responder that says they will get back to you. But never do. I purchased an unlimited car wash membership for 19.99a month. In September, they charged me the 19.99, then a week later, 29.99 and then on October 11, 2023, they charged me 32.99.

This report was posted on Ripoff Report on 10/11/2023 09:42 AM and is a permanent record located here: https://www.ripoffreport.com/report/mr-car-wash/tucson-arizona-partners-llc-i-1529194. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 Author of original report

They solved the problem

AUTHOR: John - (United States)

POSTED: Wednesday, October 18, 2023

It took awhile but the the company came through - washes are good, tons of locations, just be sure to go to the same location you originally started your unlimited memberships, or this could happen to you.

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