NavTool Terrible product and customer service new jersey

Simply put, the product is junk, their advertising doesn't show how it really works. There are so many wires it won't fit in the dash where it needs to be. The only install instructions are a disjounted, incomplete video. Customer service is terrible.

I believe this is a one man shop. When I tried to return it, they said they don't take returns. After trying for another week, I was told I could return it if it was within the first 2 weeks, which had passed. I went to BBB and they couldn't resolve the issue. I should have read reviews before I ordered it. Terrible, terrible company. I'm out $600.