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Report: #1498467

Complaint Review: Outshine appliance repair, Lorain, Ohio - lorain ohio

  • Submitted:
  • Updated:
  • Reported By: sandy — LORAIN United States
  • Outshine appliance repair, Lorain, Ohio lorain, ohio United States
  • Phone:
  • Web:
  • Category: Repair

Outshine appliance repair, Lorain, Ohio Cancelled scheduled appointments on 2 occasions.  After taking time off of work on two separate occasions, Outshine cancelled both times.   Wasted time and days waiting for them to arrive, which they never did.   Will never all them again. lorain ohio

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Horrible customer service. Scheduled repairs on a washer four days prior to the FIRST scheduled appointment. Received a phone call TWO hours prior to them coming out and they cancelled. Rescheduled another appointment for TWO days later and AGAIN, TWO hours prior to the scheduled time, they cancelled again!! After having taken time off of work for both of those days, I placed a call to J&B Appliance.

The gentleman, very professional and helpful, arrived promptly at the scheduled time and completed the job in approximately one hour. Call Outshine in Lorain, Ohio, only if you have time and days to waste to have them NOT show up! Cancelled scheduled appointments on two occasions

This report was posted on Ripoff Report on 08/05/2020 05:18 PM and is a permanent record located here: https://www.ripoffreport.com/report/outshine-appliance-repair/horrible-customer-service-s-i-1498467. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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