Report: #1525648

Complaint Review: Package Outbound - CHICAGO IL

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Ripoff Report is Xcentric Ventures

Submitted: Mon, April 10, 2023
Updated: Wed, April 26, 2023
Reported By: Shon — Macon GA United States

Author Confirmed

Why?

Package Outbound 5315 N CLARK ST UNIT # 216 CHICAGO, IL United States

Phone:
Web: https://www.amazon.com/sp?seller=A1...
Category: Computer Parts

Package Outbound GOAT Sales LLC Charged me a 50% restocking fee for a $2,500 4090 NVIDIA video card CHICAGO IL

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I returned the video card because the cooler was too thick to fit anywhere in the case.

After 3 months (and 20+ phone calls) trying to get a full refund on the returned video card, Amazon just recinded their promise of getting me the refund.

Amazon ruled that some tiny creases on the box and a small tear in the electrostatic bag were valid reasons for charging me a $1200 restocking fee.

At no point, before today's email, did Amazon reps support the position of the seller. I was repeatedly assured that I would get my full refund.

Amazon has been extremely unhelpful.

Report Attachments:

This report was posted on Ripoff Report on 04/10/2023 08:19 PM and is a permanent record located here: https://www.ripoffreport.com/report/package-outbound/chicago-il-goat-sales-llc-fee-1525648. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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