Complaint Review: Peloton - Nationwide
- Peloton Nationwide United States
- Phone:
- Web: onepeloton.com
- Category: Exercise Equipment and Parts
Peloton Price Dishonesty, Bad Customer Service Nationwide
Bought the bike for 1445 from their website. It was delivered, and two days later was on their official Peloton Store on Amazon with a Prime deal of 1145. That is a $300 difference in their own price within days of me paying. Despite having a price match protocol, they refused to adhere to it here, passing the buck to Amazon, despite it being sold on their official store page. They have a 100% refund policy and would rather I force them to spend more time and money coming to pick up the return, only for me to reorder for the lower price, than just matching the price. This was a dishonest and frustrating first experience with a company I had only just began to interact with.
This report was posted on Ripoff Report on 07/12/2023 08:38 AM and is a permanent record located here: https://www.ripoffreport.com/report/peloton/price-dishonesty-bad-customer-1527520. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.