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Report: #1534047

Complaint Review: Protopond - Waukee, Naples Iowa, Florida

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  • Reported By: Stock — United States
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  • Protopond 3033 Riviera Dr, Waukee, Naples, Iowa, Florida United States

Protopond Protopond Waukee, Iowa No Warrany as advertised Waukee, Naples Iowa, Florida

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They won't warranty anything you purchase. My float that holds the fountain sunk within a week. Their solution was for me to get a sealer and seal the plug that was leaking instead of sending me a new float. 5 year warranty is a joke. They also sent me the wrong pump when I ordered it and I had to drive 30 miles to ship the pump back to them. Company is a joke and the Des Moines guy I was dealing with was super rude. My fountain is at the bottom of my lake again because their floats are junk. I have another fountain I purchased from a different company and not one issue.

This report was posted on Ripoff Report on 09/02/2024 05:50 AM and is a permanent record located here: https://www.ripoffreport.com/report/protopond/waukee-naples-iowa-florida-no-1534047. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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