Report: #1484374

Complaint Review: Reliable Heating and Airconditioning, Kennesaw, Georgia - Kennesaw Georgia

  • Submitted:
  • Updated:
  • Reported By: Rich — marietta United States
  • Author Confirmed What's this?
  • Why?
  • Reliable Heating and Airconditioning, Kennesaw, Georgia 1305 Chastain Rd, Suite 500 Kennesaw, Georgia United States

Reliable Heating and Airconditioning, Kennesaw, Georgia Service call to repair AC unit Kennesaw Georgia

*Author of original report: Reliable Made It Right

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We HAD been using this company several times in the past, including installing a complete HVAC unit, but NEVER AGAIN.  Had one of our 4 AC units quit working.  The guy came out and within 10 minutes found that the capacitor was shot.  

He put one in and charged $314 plus $90 for the service call.  I don't mind paying for the service call but when I look up the part on the internet, it was $18-25!!!!!!!!!!  $314 to take 10 minutes to put in a $20 part???? OUTRAGEOUS.

 I left two messages for a call back.....NOTHING.  i wrote a letter to the owner....NOTHING.  This company stinks!!!!!!!!!!!

This report was posted on Ripoff Report on 09/01/2019 11:02 AM and is a permanent record located here: https://www.ripoffreport.com/report/reliable-heating-kennesaw/service-call-repair-ac-unit-1484374. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Reliable Made It Right

AUTHOR: Rich - (United States)

POSTED: Tuesday, September 03, 2019

After filing some reviews, complaining about the above charges, their service mgr called me and made things right.  He reduced the charge to an acceptable and hoped I would stay a customer.  I agreed.

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