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Report: #1489877

Complaint Review: Get a room Reservations -

  • Submitted:
  • Updated:
  • Reported By: Stephen — Washougal United States
  • Author Confirmed What's this?
  • Why?
  • Get a room Reservations United States

Get a room Reservations Overcharged me

*Consumer Comment: Exactly Right!

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Yesterday I went on-line to reserve a Best Western Hotel room. I choose the city on the Best Western web site and called the phone number listed. My call was answered "reservations." After providing my stay dates I was quoted a price of $109 a night.

I provided my Visa # and I was told the total was $487 for three nights. When I questioned the total I was told the additional was for taxes and fees. Then she went on to say this was a non-refundable price. When I refused accept a non-refundable reservation she back tracked and made it refundable for a fee! 

I should have cancelled the call and reservation at that time but I have never stayed in this location and fell for the line of BS. I completed the reservation and received confirmation via e-mail. The more I thought about this the more it bothered me. Today I took time to find and call the actual hotel. I could have reserved the same room today for $87 less. And it would be refundable if necessary. 

I called to cancel the reservation at Get-a-room reservations and they disconnected my call. Get-a-room reservations is a total rip off and I am very upset that Best Western allows this phony reservation company to use their name.      

This report was posted on Ripoff Report on 01/02/2020 06:20 PM and is a permanent record located here: https://www.ripoffreport.com/report/room-reservations/reservtions-overchrged-1489877. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Exactly Right!

AUTHOR: Momo - (United States)

POSTED: Friday, January 03, 2020

 These third party reservation places cater to the inexperienced traveler. You did exactly the right thing and never, ever use these kind of places. They cannot do anything you can't do for yourself for free! GREAT WORK!

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