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Report: #1497059

Complaint Review: Samsung Electronics America - Ridgefield Park New Jersey

  • Submitted:
  • Updated:
  • Reported By: Samsung Ripoff — Randolph United States
  • Samsung Electronics America 85 Challenger Rd #6th Ridgefield Park, New Jersey United States

Samsung Electronics America Samsung Refrigerator Not Working After 2 Years Only! Ridgefield Park New Jersey

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We purchased a Samsung RS25J500DSR fridge for $1,300 that was manufactured in August 2017. In late June 2020, the ice maker completely stopped working. A repairman stated that the ice maker is not working because the Sealed System is broken, which basically means we need to replace the refrigerator.

The service was $200. When I called Samsung, they told me I can pay for a Samsung approved tech to come out. I read the service reports online, and discovered that not only is this a common problem but there are many complaints about Samsung refrigerators. The service is dissapointing to say the least, and this feels like fraud. 

This report was posted on Ripoff Report on 07/01/2020 12:25 PM and is a permanent record located here: https://www.ripoffreport.com/report/samsung-electronics-america/ridgefield-park-new-jersey-1497059. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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