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Report: #1512823

Complaint Review: Seat Geek -

  • Submitted:
  • Updated:
  • Reported By: Lisa — virginia beach virginia United States
  • Author Not Confirmed What's this?
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  • Seat Geek United States

Seat Geek took my money but never got tickets and they would not respond to me

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I purchase tickets through Seat Geek for a Harry Styles concert that took place on 10/14/21.  I was sent a confirmation of my purchase and my credit card was hit on 2/13/20 however the tickets were never sent to me.  I reached out to Seat Geek via email (there is no phone number) countless times inquiring about my tickets but never received a response (other than a canned response telling me that volumes were high and I should look at their FAQs).  

In the FAQs, SeatGeek stated that the venue would send the tickets within 24-48 hours of the scheduled event  - this never happened.  Seat Geek has my $517.48 but I never received the tickets - this is complete fraud.

This report was posted on Ripoff Report on 10/15/2021 09:41 AM and is a permanent record located here: https://www.ripoffreport.com/report/seat-geek/took-money-got-tickets-1512823. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

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AUTHOR: Karl - (United States)

POSTED: Friday, October 15, 2021

mailing a copy of your Ripoff Report to your Attorney General immediately. Send a hard-copy and email a copy too.

Good luck to you!

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