Complaint Review: Seemray - Cleveland OHIO
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- Author Confirmed
- Seemray 4500 Lee Rd #F Cleveland, OHIO United States
- Phone: +37379962199
- Web: https://www.seemray.com/
- Category: Construction, Construction Equipment - Bobcat Excavator Model 331, Construction Fraud, Construction, Construction Fraud
Seemray failed to deliver the promised services and stopped responding to messages. Cleveland OH
*UPDATE Employee ..inside information: Response from Seemray
*Author of original report: Excellent Experience with Seemray – Highly Recommended!
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I contacted Seemray for custom window manufacturing and installation. They promised high-quality materials and timely delivery. After receiving the initial payment, the company delayed production several times without clear explanations.
When I tried to follow up, the communication became inconsistent. Eventually, they stopped responding to emails and phone calls completely. I have not received the products or a refund. Attempts to resolve the issue amicably were unsuccessful.
Their website is still active, and it seems they continue to offer services to new clients. I want to warn others to avoid similar experiences.
This report was posted on Ripoff Report on 04/08/2025 04:48 AM and is a permanent record located here: https://www.ripoffreport.com/report/seemray/cleveland-ohio-failed-deliver-1536742. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE Employee ..inside information
Response from Seemray
AUTHOR: Andrew - (United States)
SUBMITTED: Thursday, June 26, 2025
Seemray strongly disputes the allegations in this complaint, as they do not reflect our business practices or records. We pride ourselves on delivering high-quality custom windows and maintaining open communication with our clients.
Our investigation found no record of a client or project matching the described transaction, payment, or communication issues. We suspect this complaint may be inaccurate or misdirected. Seemray has never ceased responding to clients, and our team is readily available via email, phone, and our website’s contact portal. All orders are tracked, and we ensure timely updates on production and delivery.
We invite the complainant to provide specific details (e.g., order number, payment receipt) to resolve any misunderstanding. Alternatively, we encourage direct contact at info@seemray.com to clarify this matter. Our commitment to transparency and customer satisfaction remains unwavering, and we continue to serve clients with integrity.
Thank you,
Seemray Management Team
#1 Author of original report
Excellent Experience with Seemray – Highly Recommended!
AUTHOR: Mihail - (United States)
SUBMITTED: Thursday, June 26, 2025
I had a great experience with Seemray. From the beginning, their customer service was responsive, professional, and helpful. They answered all my questions and guided me through the process of selecting the right windows for my home.
The delivery was on time, and the packaging was secure. The quality of the European-style tilt-and-turn windows exceeded my expectations – they look beautiful and function flawlessly. Installation was smooth, and everything fit perfectly.
I also appreciate the energy efficiency and security features of the windows – it’s clear that Seemray focuses on both performance and design.
Overall, I highly recommend Seemray to anyone looking for high-quality windows and excellent service!
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