Report: #1493400

Complaint Review: Shopmaster - CT

  • Submitted:
  • Updated:
  • Reported By: Joseph — Santa Fe New Mexico United States
  • Shopmaster CT United States

Shopmaster Shopsmarter Charged my credit card for a monthly subscription that I did not authorize. CT

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My March 2020 Chase credit card was charged for $9.97 with the merchant name of SHOPSMARTER.COM phone 800-255-6355.  I did not authorize the monthly subscription.

An internet search indicated that the phone was registered to  SHOPMASTER.   I phoned the 800-255-6355 number and was connected with a rep who took my name, zip code, and my email address. 

A message from The Shopsmarter Team was immediately sent to my email address indicating that I would get a refund within 2-5 days.   The customer service number is 800-254-6536.  The message indicated that I had a member ID (7573538). 

This report was posted on Ripoff Report on 03/28/2020 01:12 PM and is a permanent record located here: https://www.ripoffreport.com/report/shopmaster/ct-shopsmarter-charged-credit-1493400. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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