Simone Mazzuca Wallex Custody Ltd. Stole client funds London London

Affidavit

I the undersigned,  hereby attest and affirm under penalties of bearing false witness that the following is true, correct and complete and not misleading to the best of my belief and understanding.  I am of legal age and sound mind and have first hand, personal knowledge of the following which is hereby established as fact. 

1. On Sept. 29, 2023 I instructed my IRA custodian, The Entrust Group, to send a bank wire transfer of $149,950 to fulfill contractual obligations with PCF World Missions LLC who created a trust specific for the purpose of managing the intended business.  The trust is managed by the trustee who is MMG Capital Management & Trust Co.  who held a financial account with Wallex Custody Ltd.  Wallex Custody Ltd. was the ultimate recipient of the transfer holding it in the account for MMG Capital.
   
   
2. On November 20, 2023 MMG Capital was informed  via message on Skype with Simone Mazucca that the account was being closed and, to ‘quote’: 
   
   “In order to complete this process and return the funds to the original sender, we kindly request that you provide the following documentation and information:    KYC (Know Your Customer) for the ultimate beneficiary of the funds received in our Escrow account and Source of Funds.    Source of funds for your deposit in USDT.”  (#1)
   
   
3. This information was provided as requested
   
   
4. No funds were returned
   
   
5. Further, I was asked to provide my government issued ID to confirm the KYC process.  There was no mention of additional policies or procedures or additional requirements.  The message was clear: provide the ID to verify the KYC and funds would be returned.
    
6. I complied with the request, sent my ID.
    
7. No funds were retuned.
   
   
8. Further I was then asked to prove my link to the Entrust  Group which managed the IRA account and sent the funds.  I provided evidence to establish this.
   
   
9. No funds were returned.
   
   
10. Further I was asked; my occupation, source of funds, origin of funds and again to verify my KYC which I did on Nov. 23, 2023. .  Receipt was acknowledged and I was thanked for this information. (#2) No further mention of additional requirements or ‘other’ policies and procedures was made and the expectation was that this settled it and funds would be returned.
    
    
11. No funds were returned.
    
    
12. On Tuesday November 28, 2023 I received a ‘cc’ on an email from ‘Nick’ (?) from the support team indicating that everything was under review and that the process would take ‘up to 20 working days’ which would take us to Wednesday Dec. 27, 2023.  See #3.
    
    
13. Today is Saturday Dec. 30.  The process taking up to 20 working days has expired.   There is no indication of any return of funds.
    
    
14. On December 19, 2023 I finally challenged some of the fundamental premises that they (the anonymous email senders) said they were relying on to support their continued delays and never ending requests and sent the document posted on ripoffreport.com entitled: Response to Bogus Compliance Requests    wherein I asked for fundamental information I have a right to know if they are using it to justify demands for further disclosure of personal information. It can be found in full detail there on ripoffreport.
     
15. 15.  Despite having acknowledged receipt of previously requested personal information, I continue to be harassed with the same requests such as, “To proceed and finalize the case, it is mandatory to provide information from your side and undergo the KYC process, as requested below:”  See #4 & #5 below
     
16. In summary the facts show the following;
    
    - the mysterious and undisclosed policies and procedures that Wallex is relying on to justify their position of not releasing these funds were never a factor in early communications but they only arise when previous requests and conditions have been met and performance is expected.  They then continue in their obstinance using this nebulous ‘catch all’ as justification.
    
    - All legitimate documentary, KYC and Source of funds requests have been met.
    
    - Receipt has been acknowledged
    
    - Promised time frames for review have been exceeded.
    
    - Funds still have not been released.
    
    
17. Logic leads me to only one conclusion and that is:  Wallex is intentionally and unjustifiably using my funds to my detriment and this dance I  am getting from unknown persons in the compliance department (presumably Simone Mazzuca himself) is nothing more than a clumsy attempt at shifting responsibility for this whole mess from where it actually belongs.  The person ultimately responsible is Simone Mazzuca and rather than stepping in to try and resolve this matter he is apparently hiding behind no name emails from ‘Legal Department’, Nick (no last name) from Support Team, or the ‘Compliance Dept.’ and I continue suffering damages as a result.
    
    Further this affiant sayeth naught. 

Affirmed on this the 30th day of December 2023

________________________________ Affiant
D. Weaver

_________________________________ Witness

_________________________________ Witness

++++++++++++++++++++++++++++++++++++++++++++++++++++++

#1 - Account closure Skype message: 

Dear Client,

Following an internal review of your profile, your operational activities, and the documentation received, we wish to inform you of our decision to close your account in accordance with our policies.

In order to complete this process and return the funds to the original sender, we kindly request that you provide the following documentation and information:

    KYC (Know Your Customer) for the ultimate beneficiary of the funds received in our Escrow account and Source of Funds.

    Source of funds for your deposit in USDT.

You can securely upload the documents through the link below:

https://k9654f4dt2i.typeform.com/submitdocument

We thank you in advance for your cooperation.

Yours sincerely,

+++++++++++++++++++++++++++++++++++++++++++++++++++++++

#2

From: Nick from Support team <Nick@support-team-a3a548265c3c.intercom-mail.com>

Date: On Thursday, November 23rd, 2023 at 8:02 AM

Subject: Re: MMG fiat deposit KYC

To: redacted@gmail.com 

CC: monacoholdings@protonmail.com <monacoholdings@protonmail.com>

Dear Mark,

Thank you for sharing the information , I will share to the relevant department and we will get back to you soon.

Thank you for your understanding and cooperation.

Should you have any other questions or concerns do not hesitate to contact us.

Best Regards,

Customer Experience Team

Nick

Support team

On Thu, Nov 23, 2023 at 04:04 AM, D. Weaver <redacted@gmail.com> wrote:

To Nick, Simone et al in Wallex

I was asked to provide this information in order to get my funds returned to me (that you had refused to deposit anyway).

1) Source of funds is Costco Retirement

2) Occupation is: I am retired from Costco

3) Funds were in T. Rowe Price in an IRA and I moved them into The Entrust Group then to MMG Capital in Wallex via the escrow account. .

4) KYC, you have my driver’s license and address and name. 

The screen shots certify that I have an account with The Entrust Group.

I trust that with this info there will be no more delays and that you will act promptly and responsibly.

Thank you,

D. Weaver

=====================================================

#3

FromStored with zero-access encryptionNick from Support team<Nick@support-team-a3a548265c3c.intercom-mail.com>

Tuesday, November 28th, 2023 at 10:22 AMTuesday, November 28th, 2023 at 10:22 AM

Dear Mark,

We would like to inform you that the documentation you provided is currently undergoing revision and has been placed in escrow for the purpose of processing refunds. We appreciate your cooperation and understanding in this matter.

Please be advised that the refund process may take up to 20 working days to complete. We understand the importance of a swift resolution and are committed to expediting this process as much as possible.

If any additional documentation is required during the revision process, our team will promptly reach out to you.

Thank you for your patience and cooperation.

Best Regards,

Customer Experience Team

Nick

Support team

===================================================== 

#4

From: Wallex Compliance <compliance@wallex.global>

Date: Mon, Dec 18, 2023, 3:01 AM

Subject: Compliance Request 211.12/23

To: D. Weaver <redacted@gmail.com>

Dear D. ,

Thank you for contacting us. Your deposit has been frozen for compliance reasons, and additionally, due to the ongoing legal case against MMG Capital Management & Trust Co. We confirm that your funds have been properly credited to the MMG Capital Management & Trust Co. account and are visible.

To proceed and finalize the case, it is mandatory to provide information from your side and undergo the KYC process, as requested below:

1. KYC Application link https://in.sumsub.com/idensic/l/#/uni_KetEyoco5xHU9pAZ

2. Purpose of Deposit to MMG Capital Management & Trust Co. 

3. Last Tax Declaration

4. Evidence / Source of Funds of the deposit in your Trust Account 

We remain available for further assistance 

Regards 

=====================================================

#5

From: Wallex Compliance <compliance@wallex.global>

Date: Thu, Dec 21, 2023, 7:39 AM

Subject: Re: Compliance Request 211.12/23

To: D. Weaver <redacted>

Good Morning, 

Thanks for your answer, we would like to inform that is mandatory follow the procedure as per our policies and obligations.

We remain available for further assistance

Regards

Compliance Team

This email sent to Simone Mazzuca on Tuesday, Jan. 02, 2024   Dear Simone, Let's start the year out in peace.   Whereas you have agreed to the terms of the NOTICE AND DEMAND as evidenced by the NOTICE OF DEFAULT, and   Whereas you have been provided all the necessary KYC info you need and have requested, and   Whereas you have not returned my USDT nor the Entrust/Weaver deposit,   Therefore in an effort to resolve this matter and have peace, I offer you forgiveness of the $150,000 damages to business character and reputation and will accept your settlement of the principal amount and daily damages previously stipulated, provided that you can settle this on or before January 12, 2024.   I remind you of the biblical scripture found in Isaiah 10 so that hopefully your path will continue unencumbered, henceforth;   ——————————   “Woe to those who decree unrighteous decrees,
 Who write misfortune,
 Which they have prescribed
.  2 To rob the needy of justice,
 And to take what is right from the poor of My people,
 That widows may be their prey,
 And that they may rob the fatherless.
 3 What will you do in the day of punishment,
 And in the desolation which will come from afar? 
 To whom will you flee for help?
  And where will you leave your glory? 
4 Without Me they shall bow down among the prisoners,
 And they shall fall among the slain.  For all this His anger is not turned away,  
But His hand is stretched out still. ————————-   I am extending my hand with forgiveness in an attempt to resolve this matter amicably.   The truth that has been posted on the internet so far can be removed and/or corrected/updated with resolution.  I remain disposed to remove and/or update everything upon resolution.   Should resolution not be forthcoming, I will be forced to take further measures to inform the world of this case and how it’s been handled just as a matter of fact.     This would  cast a permanent shadow over your company and your personal name and you will never escape it from that day forward.  This would effectively negate all that you have invested in building your brand and would severely hamper any future business prospects for your company and yourself personally.  Once done, it cannot be ‘undone’.   What’s your brand worth?  What’s your future worth in comparison to taking responsibility for your actions and resolving this matter like a man?   â€¨ Multiple PR services  are available which would reach millions with a single release.  A news release could be published on Google News, AP News, over 100+ NBC, FOX, ABC & CBS affiliate sites, Bloomberg, Financial Times, Yahoo Finance, investors.com  and many, many more.  This news release would be able to;   - Target specific countries and industry verticals - Get into the most important news databases and news wires - Reach journalists and media influencers - Attain long-term visibility in search engines & s****.>

Placement on AP News (Associated Press)

with a Potential Reach of 35 Million Unique Monthly Visitors

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Distributed by Email to Registered EIN Newsdesk Readers

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  The current figures owed are as follows; Restitution of $150,050.82 in US dollars Restitution of USDT (Tether) 10,077.42 Actual damages calculated at $1,601.28 per day the total being 63 days from October 29, 2023 through December 31, 2023, amounting to 
$100,880.64 and counting for each additional day delay.
   The amount to be forgiven if settled on or before Jan 12, 2024 is $150,000 in damages to business reputation and character.   I hope you can accept this gracious offer to settle and be done with it.  When you do, I agree to disable wallexglobal.info and all related domains and to note in Ripoffreport .com that the matter has been settled to our satisfaction.    The ball is in your court.  I'm wishing a happy new year for both of us.   Sincerely,   Mark-Emery: B. - CEO

From D. Weaver
December 19, 2023

To: Wallex Compliance
Wallex Compliance <compliance@wallex.global>
Cc Simone Mazzuca - Sole Director/Secretary, Wallex Custody Ltd.
Simone@wallexcustody.com

Re: Compliance Request 211.12/23 (copy below)

Dear Compliance Dept.

I am in receipt of your email request referenced above and I am happy to comply with your
request, conditional upon you providing me with the following;

1. Your communication was unsigned. You have my ID, I don’t have yours. In order to have a
level playing field I need to know who I’m dealing with if I am to provide confidential
personal details. Please let me know who is in charge of the Wallex compliance team and
provide me with a government ID, just like I have already provided you with mine upon your
request. Public records indicate that Wallex Custody Ltd. is basically a one man show run
by Simone Mazzuca. If I don’t have any evidence that I’m dealing with an independent
professionally trained compliance officer, I can only presume that the emails I’m getting
from ‘the compliance team’ are in fact from Mr. Mazzuca who is using the ‘compliance’
email account just as he uses the ‘Wallex Legal Team’ email account.

2. Your email stated “Your deposit has been frozen”. I challenge that assertion and can only
presume that those funds are being used for other purposes. To support your assertion please
provide me with account statements from the receiving account of KIRIL NIKOLOV
ZAHARIEV in DSK BANK EAD Sophia Bulgaria showing the credit for the deposit and
that the funds in fact have not been debited from that account.

3. The fact that the balance continues to show in the MMG Capital account in the Wallex
platform means nothing (re. funds being frozen) as I am aware that this software from CEO
M. Magnuson of Banking4Bankers.com and https://startneobank.com/ebanq-core/ is merely
a book keeping platform that is not ‘in fact’ the bank. Accounts and figures can be easily
manipulated.

4. You mentioned that the funds were frozen for ‘compliance reasons’. Please list those
reasons and supply me with the AML, KYC, or other pertinent regulations that you rely upon
to support your statement.

5. You also mention an ‘ongoing legal case against MMG Capital Management & Trust Co.’. I
have not been made aware of any ongoing case let alone any allegations of wrongdoing. The
only case I’m aware of has already been settled with agreement by both parties as evidenced
by the recent ‘NOTICE OF DEFAULT’ which you have and is a matter of public record on
rip-off report. Com. Please provide me with documentary evidence of the legal case you refer to.

6. You mention: “To proceed and finalize the case, it is mandatory…”. Mandatory according to
who? Please provide the regulations supporting this assertion. In the absence of regulations
I have no contractual obligation to Wallex and Wallex is in no position to ‘mandate’
anything from me.

7. Re. 2. Purpose of Deposit to MMG Capital Management & Trust Co.: You already have this
information. Full documentation has already been provided. See below;

- Sunday November 05, 2023 via Skype with Simone: PCF Exchange contract, supporting
the exchange involved and purpose of the transaction.

- Friday November 03, 2023 via Skype with Simone: Document: For the Love of Humanity
clarifying the nature of the business project in detail.

- Thursday Nov. 02, 2023 via Skype with Simone: The PCF Trust document providing full
details on the parties, operation and management of the project.

- Thursday Nov. 02, 2023 The Entrust Group SDIRA Guide; identifying the source of funds
which was a Self Directed IRA (individual retirement account).

- Wednesday Nov. 01, 2023 Skype with Simone: documentation provided verifying the
UBO of PCF World Missions LLC, the counterparty to the transaction which is a client of
MMG Capital Management.

If you were somehow unaware that this documentation was already provided, you are aware
now. You have no need for requesting it again.

8. Re: ‘3. Last Tax Declaration”. The fact that these funds were managed by a certified tax
compliant IRA custodian in The Entrust Group is all you need to know. If I am mistaken on
this point please provide me the law, the contract, the regulations or other documentary
evidence that you have any jurisdiction or authority to be concerned with or involved in my
personal tax affairs in a jurisdiction that you don’t even operate in.

9. Re. ‘4. Evidence / Source of Funds of the deposit in your Trust Account
- See point #8 above.

10. Upon providing me with all of the above, point for point I will be happy to provide any
information you don’t already have, which you have shown that regulations and/or law
require and that you provide me your written unconditional commitment, with wet ink
signature and ID that funds will be returned immediately upon submission.

11. Lastly, you say: ‘We remain available for further assistance’ which I take as a fake smile. If
you are serious about providing your assistance you will provide me with the above
requirements within 5 banking days from this date. Failure to do so can only mean that the
communication referenced above is a clumsy attempt at throwing down more obstacles to
enable you to find excuses to delay or deny me access to my funds. That would be most
unfortunate.

Sincerely,

D. Weaver

DocuSign Envelope ID: 64349EA0-0571-48C9-B62C-314146FF6550
12/19/2023

====================

On Mon, Dec 18, 2023 at 3:01 AM Wallex Compliance <compliance@wallex.global> wrote:

Dear Diana,

Thank you for contacting us. Your deposit has been frozen for compliance reasons, and additionally, due to the ongoing legal case against MMG Capital Management & Trust Co. We confirm that your funds have been properly credited to the MMG Capital Management & Trust Co. account and are visible.

To proceed and finalize the case, it is mandatory to provide information from your side and undergo the KYC process, as requested below:

1. KYC Application link https://in.sumsub.com/idensic/l/#/uni_KetEyoco5xHU9pAZ
2. Purpose of Deposit to MMG Capital Management & Trust Co.
3. Last Tax Declaration
4. Evidence / Source of Funds of the deposit in your Trust Account

We remain available for further assistance

Regards

Notice of Default

Whereas on November 30, 2023 Notice was given to you, Simone Mazzuca dba WALLEX CUSTODY LTD. with registered office address of 71-75 Shelton Street, Covent Garden, London, U.K. email: simone@wallex.global,
https://www.wallexcustody.com/
https://wallex.global/,
That your actions, or omissions of duty were in breach of trust through unlawful detainer causing damages by deprivation of property rights, and

Whereas, Demand was made to resolve the matter in a responsible, professional and timely manner within 15 days, and

Whereas, opportunity was given to rebut any allegations as being false, misleading or incorrect with the facts, law and evidence, and

Whereas, no rebuttal, objection or counterclaim has been established by you,

Therefore, it is established by your willful silence and lack of objection or defense that both parties (we) have agreed on the terms set forth in the previously issued NOTICE AND DEMAND lodged at https://www.ripoffreport.com/report/simone-mazzuca/london-wallex-custody-stole-1529950

This conclusion is confirmed by well established Maxims of law, including, but not limited to:

- Failure to Object is fatal. “He who does not deny, admits.” “Silence can only be equated with fraud where there is a legal or moral duty to speak, or where an inquiry left unanswered would be intentionally misleading.”
- Consent makes the law. A contract is a law between the parties, which 
can acquire force only by consent.
- One who wills a thing to be or to be done cannot complain of that thing as an injury.
- The agreement of the parties makes the law of the contract.
- It is immaterial whether a man gives his assent by words or by acts and deeds.

Therefore, we agree that per the damages outlined in the NOTICE & DEMAND of Nov. 30, 2023 referenced above, Settlement of this matter requires, as of December 18th, 2023;

- Restitution of $150,050.82 in US dollars
- Restitution of USDT (Tether) 10,077.42
- Actual damages calculated at $1,601.28 per day the total being 50 days from October 29, 2023 through December 18, 2023, amounting to 
$80, 064.00 and counting for each additional day delay.
- $150,000 compensatory damages for harm to business and character
- The total as per the calculations above on this the 18th day of December, 2023 is $390,192.24.

You have all the instructions you need for making the transfer(s) as required, from previous correspondence.

Your cooperation will settle the matter once and for all and upon settlement, I agree to go on public record that the matter is settled satisfactorily and the issue is closed.

Thank you for your understanding and cooperation.

Caveat Actor

 - Principal for
MMG Capital Management & Trust Co. KB

To view Public Documents and additional information on the subject of this filing you may visit:

https://wallexglobal.info

 Do you seriously think these guys care about some email you send them? You literally sent $150k to some scammers with a slick website. You won't see it again. And good luck with those "criminal charges". You don't even know who these guys are, or what country they are based in. They are probably cybercriminals in Russia, China, Ukraine, or some similar country. There isn't even a physical address listed anywhere. All you know is that you sent $150k to God knows who. And the beauty of Bitcoin is that you have absolutely no idea who now has the money. And there is no way to get it back, either. Just watch out for "asset recovery" companies offering to help you get your money back. They are also scammers. If they could "recover" your assets, they wouldn't ask for an upfront fee.

Notice & Demand

This is official NOTICE to Simone Mazzuca dba WALLEX CUSTODY LTD. with registered office address of 71-75 Shelton Street, Covent Garden, London, U.K. email: simone@wallex.global,
https://www.wallexcustody.com/ https://wallex.global/ that you, in both your personal and corporate capacity, are responsible for trespass and unlawful detainer upon the property duly transferred to the undersigned client whose trust you have also violated.

Whereas, you (Simone Mazzuca aka WALLEX CUSTODY LTD.) as sole director and registered secretary of Wallex Custody Ltd. have seized funds and unjustly denied use or access by the rightful owners thereby deriving the usufruct (ill gotten gains) from those assets and are denying use or access to them by the rightful owners, and

Whereas, you have caused damages as a result of your actions, therefore the following Demand is put upon you in order to rectify this situation and restore the parties to whole.

Demand

In order to resolve this issue, I respectfully demand the following:

Whereas the USD being retained amounts to $150,050.82 and the USDT (Tether) amounts to $10,077.42 as of Nov. 28, 2023, said funds total $160,128.24 and have been held in denial of the true owner’s use and access since October 29, 2023 with several requests for small transfers having been denied and cancelled without cause.

Such actions have caused and continue to cause actual damages in the nature of lost profits which we calculate as 1% (one percent) per day or $1,601/day. So for the period starting from October 29, 2023 to December 1, 2023 this amount totals 32 days or $51,232 for that period and the daily damages continue until such a point that all accounts are settled.

In addition, the violation of trust with your client and its related abuse has caused harm to his business, reputation and good character. It is egregious and the additional compensatory damages are assessed at $150,000.

This case is lodged in the court of public opinion located at ripoff report.com where the facts and the law can be adjudicated and a proper defense can be presented by you, if any. https://www.ripoffreport.com/report/simone-mazzuca/london-wallex-custody-stole-1529950

If you disagree with anything in this Notice & Demand, then rebut that with which you disagree, in writing, with particularity, point for point to me, within 15 days of this letter’s date, and support your disagreement with evidence, fact and law. Your failure to respond, as stipulated, is your agreement with and admission to the fact that everything in this letter is true, correct, legal, lawful, and is your irrevocable agreement attesting to this, fully binding upon you, in any court of law, without your protest or objection and that of those who represent you. Silence is consent.

Settlement may be arranged by contacting me below.

Caveat Actor

This Notice & Demand was delivered on Nov. 30, 2023 via email.