Report: #1513434

Complaint Review: Solgaard - NY

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Ripoff Report is Xcentric Ventures

Submitted: Sat, November 06, 2021
Updated: Sat, November 06, 2021
Reported By: Corey — Aurora CO United States

Author Confirmed

Why?

Solgaard NY United States

Phone:
Web: https://solgaard.co/
Category: Luggage & Leather Goods, Shipping Luggage

Solgaard Refused to honor lifetime warranty after 30 days of purchase NY

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The handle broke on my first trip with the bag. I contacted customer service and they sent me a video telling me how to use the handle after I told them that the handle was broke. Customer service (Alyssa Mendoza) has completely ignored my request to speak to a supervisor, a refund, a return label and box. I have contacted my credit card company and filed fraudulent activity against Solgaard.

Beware of this company! They have extremely poor customer service and their suitcases are junk!!

This report was posted on Ripoff Report on 11/06/2021 09:18 AM and is a permanent record located here: https://www.ripoffreport.com/report/solgaard/ny-refused-honor-lifetime-1513434. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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