Report: #1502716

Complaint Review: Spectrum, Charter Communications,(Time Warner which is NOT the Co. Name) - City of Industry California

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  • Reported By: AngryGirl — Los Angeles United States
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  • Spectrum, Charter Communications,(Time Warner which is NOT the Co. Name) 15255 Salt Lake Ave City of Industry, California United States

Spectrum, Charter Communications, (Time Warner which is NOT the Co. Name) CEO Kathleen Mayo is a Thief ; Spectrums Over Billing, Processing Payments Under Time Warner City of Industry California

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Since I started this subscription of having "internet only" I was charged orignally $44.95 then a year later without notice they jacked the price to $60.00 dollars a month. I have been told many times by customer service I have to be billed in advance (prepaid) which in itself is theft. I shouldn't be charged a month before service is used. Now last months bill I moved to another apartment. This sh*it company advertises easy transfer and charges $9.99 I shouldn't have to pay for anything, everything is electronic.

It's a rip off, I was never able to connect this, so it takes these stupid people 11 days to send some dumb fat a*ss to come out, he claims maintance cut the cords, but never should me to confirm that. I told him he is assuming and doesn't know. It was a lie to charge me another $60.00 for this fat slob to come out. I argued with this moron I am not paying it. I don't care. Spectrum charged me anyway and I had to call so many times to straighten this out and on top of it they were cheating me on a credit.

The customer service is a fuc*ken joke, these people are liars, manipulators and are trained to fu*ck over the customer with OVER BILLING AND OUT RAGEOUS rates, KATHLEEN MAYO cheats customers out of money any way this corrupt company can. They dominate jurisdiction like Mafia so customers can't have another provider.

Last month I paid my bill they lied to me claiming they never got the bill, so I paid $31.00 to stop the check and gave a check over the phone. Two days later they send a text message stating my check didn't go through. I called Wells Fargo and ask what happened? I come to find out the bank busted them on running the check I stopped that Spectrum claimed they never got. Running it under the name "TIME WARNER" WHICH IS NO LONGER THE COMPANY NAME!!!!

Let's not forget the company charges the customer another month when moving and changes the account number so they can rip off the customer with billing and later say "oh you still have a balance on the old acct". It's all a SCAM!!! 60 dollars x 12 = 720 fuc*ken dollars for internet only!

Again this month they pulled this cr*ap running it under the same name to establish the processing. I called Wells Fargo to complain now I find out WF changed face on me and support these a*s*holes. I am done fu*ck Spectrum whatever they are called and I am dumping Wells Fargo too.  I am so sick of this entire corrupt society we live in, corporate greed, corporate hand outs, corporate wh*ores!!!  Kathleen Mayo CEO IS RESPONSIBLE FOR IT!! And so is CS REP Thomas #$=Jons

I don't need this sh*it its not worth me dealing with ongoing theft!!!!

This report was posted on Ripoff Report on 12/08/2020 08:22 PM and is a permanent record located here: https://www.ripoffreport.com/report/spectrum-charter-warner/city-industry-california-ceo-1502716. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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