Complaint Review: SPOTIO - Dallas Texas
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- Author Confirmed
- SPOTIO 14114 Dallas Pkwy, Ste. 640 Dallas, Texas United States
- Phone: 866-212-1250
- Web: https://spotio.com
- Category: Billing, Wrongful Billing
SPOTIO Charged me nearly $2,000 after I cancelled and was told I would not be charged again Dallas Texas
*Author of original report: Spotio Resolved my issue
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In January 2019 we signed up for Spotio, a field sales tool. Due to technology issues related to the integration with Salesforce for the Opportunity object, the tool did not work well for us, and on April 12th, 2019, we cancelled and were told that we would no longer be charged.
We have proof of cancellation via email from Josue at Spotio. On May 30th, I was charged $1,959.14, which I will be disputing on my credit card report. I have contacted support and emailed everyone at the company, and need a resolution.
This report was posted on Ripoff Report on 05/31/2019 04:23 AM and is a permanent record located here: https://www.ripoffreport.com/report/spotio/dallas-texas-charged-nearly-i-1479649. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Spotio Resolved my issue
AUTHOR: Alex - (United States)
SUBMITTED: Friday, May 31, 2019
Spotio resolved my issue by issuing a refund due to an error in their billing system. They issued a credit, if it does not go through I will repost my complaint.
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