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Report: #1532687

Complaint Review: - Amsterdam North Holland

  • Submitted:
  • Updated:
  • Reported By: Customer — Jerusalem Jerusalem Israel
  • Author Not Confirmed What's this?
  • Why?
  • Bamar online B.V.,Mast 00033 J 3891KE Zeewolde Amsterdam, North Holland Netherlands While I have not subscribed to their service, since April 2024, they have charged me 4 times. Internet

*Consumer Comment: What's The Big Deal???

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I am writing to report unauthorized charges made by and their uncooperative customer support. Below is a detailed account of my experience.

Summary of the Issue: I discovered multiple unauthorized charges on my credit card from, totaling $98.32 USD. The charges are as follows:

  • $32.11 on 10.05.24
  • $32.11 on 26.04.24
  • $32.11 on 12.04.24
  • $1.99 on 08.04.24

I have no record of making any purchases or subscribing to any services from this company.

Details of Communication:

  1. Initial Contact:

    • Date: May 22, 2024
    • Summary: I contacted to express my concern about the charges and requested detailed information and a refund if the charges were made in error.
  2. Response from

    • Date: May 22, 2024
    • Summary: The company claimed I subscribed to their service on April 8, 2024, and outlined their trial and subscription policies. They offered a partial refund of $32 USD, stating that all details were provided in an email they sent upon registration, which I do not recall receiving.
  3. Follow-Up Communication:

    • Date: May 22, 2024
    • Summary: I reiterated that I did not recall subscribing to their platform and requested a full refund. I questioned the legitimacy of their application, which they claim is a VPN service, something I have no interest in.
  4. Final Attempt:

    • Date: May 23, 2024
    • Summary: I highlighted the suspicious nature of being charged three times in one month and informed them of my intention to report this matter to my bank and the authorities due to potential personal information compromise.

Conclusion: Despite my attempts to resolve the issue, has not provided satisfactory explanations or a full refund. Their customer support has been unhelpful, and I suspect fraudulent activity. I urge others to be cautious and avoid this company.

This report was posted on Ripoff Report on 05/22/2024 11:55 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

What's The Big Deal???

AUTHOR: Irv - (United States)

POSTED: Thursday, May 23, 2024

 Come on now, USE YOUR HEAD! Take this up with the credit card company and or bank if its an ATM card and put it into dispute and you are going to need to DO THAT RIGHT NOW as there are time constraints! While you're at it, you check with the bank or card company and see if they have any recurring charge set up with them and CANCEL IT! Although this is an excellent website to alert consumers to real cases of fraud and you did the right thing alerting everyone, the VERY FIRST STEP is to contact the card provider and put it into dispute and like I said YOU DO THAT RIGHT NOW AND NOT TOMORROW!!!

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