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Report: #1478706

Complaint Review: Synchrony Bank Amazon Credit Builder Account -

  • Submitted:
  • Updated:
  • Reported By: Gus — Louisville United States
  • Synchrony Bank Amazon Credit Builder Account United States

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I obtained the Amazon.com Credit Builder Store Card which was issued via Syncrony Bank.  I understood that it was like any other store card.  I deposited $100.00 to open the account.  I ordered goods for $42.00.  

Come to find out it is not a normal store card, rather like a reverse credit card.  Without anyone explaining anything to me, the $100 is a deposit.  Two $38.00 late fees later I closed the account.  Total rip-off.

This report was posted on Ripoff Report on 05/13/2019 04:28 PM and is a permanent record located here: https://www.ripoffreport.com/report/synchrony-bank-amazon-credit/deceptive-fraud-1478706. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
2Author
4Consumer
0Employee/Owner

#6 Consumer Comment

Why Would They Respond to You??

AUTHOR: Jim - (United States)

POSTED: Monday, May 20, 2019

They have no reason to respond to you - since you admit you are no longer a customer at this point.  However, you did buy a Store Credit Card - as evidenced by your own writing:

I obtained the Amazon.com Credit Builder Store Card which was issued via Syncrony Bank.  A credit builder Store Card is a Credit Card and the contract you signed to get the card was with Syncrony Bank, not Amazon; all that Amazon does is act as a distributor of the card so that more people can shop at Amazon. 

Now, a credit builder card is, as Robert said, a sub-prime credit card, or a pre-paid card, for people with either no credit or poor credit.  Otherwise, there is no reason to obtain the card.  To activate the card, you need to deposit a dollar amount (which you did) and then each month you have an amount due on the card, in order to bring the balance back to $100.  Is it a rip-off?  Well, if you didn't need the card, then yes it's a rip-off and no one who has credit would agree to the terms and conditions of the card.  However, if you have bad credit or no credit, it is one way to build, or rebuild your credit.

Come to find out it is not a normal store card, rather like a reverse credit card.  Without anyone explaining anything to me, the $100 is a deposit.   Well, I suppose what you mean is that it's a pre-paid card.  And yes, that's exactly what it is.  What I don't understand when I read this sentence is what did you think the $100 you paid was for, if not a deposit?  No one pays money to open a Best Buy card, or any other store credit card.  I suppose the first thing I would have asked myself, and then someone else, is why do I have to pay $100 to activate the card?  I suspect at that point you would have found it's a pre-paid card.

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#5 Author of original report

Robert-- I'm done going back and forth with you...

AUTHOR: Gus - (United States)

POSTED: Friday, May 17, 2019

Clearly, you are in internet troll with nothing better to do with your life.  This has nothing to do with you personally.  The report is made and the Bank or Amazon can respond to it.  Feedback has been provided to them directly about the account.  Lastly, about every 4 months we all recieve class action notifications concerning poor behavior by large companies and banks engaged in fraud or deceptive practices. 

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#4 Consumer Comment

Holy **** Batman

AUTHOR: Robert - (United States)

POSTED: Friday, May 17, 2019

At first I thought you were just not credit savy...now I am sure you are just outright clueless.  You didn't know that the "Store Card" you were getting was actually a "Store Credit Card"...Really?

I am sorry if this is rough, but I can guarantee you did sign a Credit Agreement.

You may not haved signed a physical piece of paper, but if you did this online you filled out a Digital Signature. The Digitial Signature is as legally binding as your physical signature. In "signing" online you were presented with terms and conditions. You were prompted or asked to confirm that you did read, understand and agree to those terms. If you indicated you agreed to them without reading them, that is your problem...not the credit card or bank's problem. Those terms included the deposit and payment requirements and the fact that you were opening up a secured line of credit.

I highly suggest before you apply for any other sort of "Card" that you have a trusted friend or relative explain to you exactly what you are agreeing to, so you don't have this sort of confusion in the future.

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#3 Author of original report

Robert

AUTHOR: Gus - (United States)

POSTED: Thursday, May 16, 2019

The card said Store Card, not store credit card.  There was no written contract that was signed.  You are not the Company, so your response is irrelevant.

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#2 Consumer Comment

Oh Robert...

AUTHOR: The Dog - (United States)

POSTED: Tuesday, May 14, 2019

 You are so harsh and so uncaring. You are so judgemental to the credit challenged in this country. Don't you know, most people have bad credit and it's not their fault. You must work for them!

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#1 Consumer Comment

Where is the Education?

AUTHOR: Robert - (United States)

POSTED: Monday, May 13, 2019

More and more we see additional proof of why some sort of minimum education must be put into place before someone is approved for a Credit Card.

I deposited $100.00 to open the account.
- Ummm..a "normal" store card doesn't require you to put money into the account to open it.  This is a "Sub-Prime" card for people who have not proven they can handle credit, and in your case I think we can see why you are in this situation. You not only can't handle credit, you don't understand credit.

Without anyone explaining anything to me, the $100 is a deposit.
- So those terms and conditions you said you read and agreed to didn't explain anything to you? If so then why did you sign the application?

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