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Report: #1496003

Complaint Review: Take 5 Oil Change #1041 - North Charleston South Carolina

  • Submitted:
  • Updated:
  • Reported By: Customer scammed using his own dirty oil for a new oil change. — North Charleston South Carolina United States
  • Take 5 Oil Change #1041 7601 Rivers Ave North Charleston, South Carolina United States

Take 5 Oil Change #1041 they put brown oil in my engine North Charleston South Carolina

*Author of original report: update manager ran me off and said he was calling cops

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These guys put what appears to be used oil either the oil they just drained from my engine or the last customers oil back into my engine.  it was in a bucket not from the metered fresh oil fill nozzle. When i asked the guy writing up my bill just said "Oh are you looking for a engine treatment or something"  i said its a brand new car with its 4th oil change.  oh and they had to replace my oil drain plug for some reason? but couldnt show me the old plug. that is weird to say the least and probably not fair business practice.  No supervisor on duty.  

This report was posted on Ripoff Report on 06/04/2020 02:25 PM and is a permanent record located here: https://www.ripoffreport.com/report/take-oil-change/north-charleston-south-brown-1496003. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

update manager ran me off and said he was calling cops

AUTHOR: Donald - (United States)

POSTED: Friday, June 05, 2020

Someone who was claiming  to be the manager who never introduced himself so i still dont know his name, called me this morning stating that he reviewed the video and defends his workers and demanded that his years experience refutes any claim i had. I drove back to the location to show him exactly the issue i had with the oil discoloration and he said that it was correct.

I asked him to show me the oil supposedly was being put into my engine and he even put some on my worksheet, oh my gosh it was clear. Then i asked for a sample. He got very fustrated and ran back into the service bay and then told me to leave the property he was calling authorities. I have a witness to todays events as well. Next steps to come

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