Complaint Review: Ripoff Report | TopTradelines.com TRUSTED Business | Ripoff Report Verified Safe™ - Internet
Grand Teton Professionals Verified TRUSTED Business REVIEW: Grand Teton Professionals have helped tens of thousands of people find their way to financial success by providing funding opportunities that local banks and credit card offers cannot. Of the thousands who are happy with their programs, speed and results, give clients success.
*UPDATE: Grand Teton Professionals pledges commitment to Ripoff Report Corporate Advocacy, Business Remediation & Customer Satisfaction Program. A program that benefits consumers, ensuring complete satisfaction, confidence when doing business with a member business. Grand Teton Professionals recognized by Ripoff Report Verifiedâ¢ as a safe business service.
EDitor's UPDATE: Positive rating and recognition has been given to Grand Teton Profesionals for its full commitment to quality customer service.
Ripoff Report's discussions with Grand Teton Professionals LLC have uncovered an ongoing dedication by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any concerns. Grand Teton Professionals LLC listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.
One of the things Ripoff Report learned in the course of its review is that typical customer feedback reads, "Grand Teton Professionals LLC helped me to meet my goals”, “solved my problems with speed and assurance”, “exceeded my expectations”, “Got me more than I thought I could qualify for…”.
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
The information provided in this report below is based on comments made by Douglas Filter & Marissa Schwartz during an onsite inspection held by a third-party verification company with no biases towards Grand Teton Professionals.
Grand Teton Professionals is a mother company that manages and operates a suite of sister companies and websites. These websites all offer slightly different services that help people get financing personally or through a business. Douglas Filter stated the following about his company, "they are sensitive to people who come to us that need money. Normally these people that come to us are desperate or have had problems with credit. That has resulted in a couple of our brands or companies working to help them restore credit. We started about 9 years ago helping people get funding." Two of these sister companies are Top Tradelines and Wholesale Self Corp which operate under Grand Teton Professionals. Wholesales Self Corp focuses on aiding people who are interested in owning a corporation. Mr. Filter expressed the motive behind Top Tradelines, "it allows us to add the qualified person onto the tradeline. We try to add them before it gets reported to the credit bureau, but it can affect the timeline. If it hasn’t posted in a couple of weeks, we do have a database that we can look and find one that will post faster. We want them to get the service and credit boost." Grand Teton Professionals goes above and beyond to ensure that their clients are able to get financial assistance from a variety of methods.
Leads for Grand Teton Professionals are primarily obtained through social media marketing. They keep a list of individuals who have viewed their website or applied for a financial service and reach out to help foster that interest. Mr. Filter expressed the sales and services process once an individual has decided to utilize their services, " if you come in on Grand Teton Professionals, the website would give you the full range of brands and it would take you to the individual website. What you would do is pick what you are most interested in. That would take you to the brand website as well. You would read the info on the website, the faqs. Common concerns people have concerning our web sites. We explain all of that with caveats. It depends on how long it takes the credit bureaus collect the data once you are attached to a credit card. It always pulls up the person's credit data.
CUSTOMER CARE & COMPLAINT RESOLUTION – GRAND TETON PROFESSIONALS
During the on-site interview, Mr. Filter was asked to describe a situation where a client was not satisfied with the level of service they received. Mr. Filter expressed that their most common complaint arises when potential clients are unsure as to why they need to submit a current credit report. Since this is a required measurement for certain programs Grand Teton Professionals will recommend credit cleanup programs or different programs that do not require a credit check.
When asked what type of changes they have made to honor their commitment to making things right with the consumer per the request of Ripoff Report, Mr. Filter stated, "one thing we do is we look at those complaints. It’s hard to determine who these people are especially when they are complaining about us, but the company isn’t us. I do training for the sales reps and the experts that work with clients. My experience now includes that they go over the timing problems the scheduling issues with Top Tradelines. With Wholesale Shelf Corp, I don’t want to sound arrogant but we don’t have any complaints. The one on Ripoff Report that is out there is not us. We try to inform consumers if they come to us with really bad credit, Tradelines isn’t going to work for them. If it’s not going to work, we will recommend credit repair or something that will help boost them to Tradelines. I train my people to tell someone they may not be a good fit for Tradelines and will ensure that they won’t get into something with pitfalls."
Grand Teton Professionals is proud to be a part of Ripoff Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program, "I like the advocacy program because it gives us the chance to show we are a responsible corporation and we take complaints seriously. It gives us a voice that is a little stronger against Ripoff Reports. The complaint is always at the top of the page, our response is an afterthought. Learning what the consumers are complaining about and working with Ripoff Report we can become a more responsible company and more proactive...the internet allows people to free speech. As long as we have a voice to be able to respond and provide evidence. That’s all we ask."
GRAND TETON PROFESSIONALS – STATEMENT FROM THE PRESIDENT
" I joined Grand Teton Professionals three years ago as a marketing writer, eventually developing videos that explained the process, content on the websites that helped people understand our services, and ultimately became the President of the company when the CEO moved on to develop new products and services that will help people in the future. I believe in our people, our commitment to help people get the funding that they deserve, and even the playing field when they come to us with credit issues.
Our people have integrity, they work hard to do right by our clients and they are promoted when we find their talent and compassion better meets our customer’s needs.
I am proud to be part of this company, and pleased to be part of the Ripoff Report Corporate Advocacy program, so we can better deal with issues important to people who have problems, and help find solutions that work for everyone.
STATED IMPROVEMENTS FROM GRAND TETON PROFESSIONALS
Grand Teton Professionals LLC recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Report's review, Grand Teton Professionals LLC has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience.
In summary, after our review, which included discussions with Douglas Filter, President, Ripoff Report is convinced that Grand Teton Professionals LLC is committed to quality delivery of services resulting in total client satisfaction.
How does a business get Ripoff Report Verified™
The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of. They have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.
Ripoff Report has determined that Grand Teton Professionals meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24-hour monitoring and for support with customers to resolve any disagreements.
Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.
Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.
Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. This program works.
As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer.
NOW TO THE ORIGINAL REPORT THAT WAS FILED
Toptradelines.com New York Internet ***UPDATE FTC Investigation: Grand Teton Professionals, LLC, Mait Management Inc, Demand Dynamics, Atomium Corps Inc, Startup Masters NJ Inc, First Incorporation Services Inc., First Incorporation Services Inc., Marcio G. Andrade
LAST UPDATED: January 17, 2020
CASE STATUS: Pending
Federal Trade Commission v. Grand Teton Professionals, LLC, a Wyoming limited liability company; 99th Floor LLC, a Florida limited liability company; Mait Management Inc., a New York corporation; Demand Dynamics, a Florida limited liability company; Atomium Corps Inc., a Wyoming corporation; Atomium Corps Inc., a Colorado corporation; Startup Masters NJ Inc., a Wyoming corporation; Startup Masters NJ Inc., a New Jersey corporation; First Incorporation Services Inc., a Wyoming corporation; First Incorporation Services Inc., a Florida corporation; Douglas C. Filter, in his individual and corporate capacity; and Marcio G. Andrade, in his individual and corporate capacity.
At the Federal Trade Commission’s request, a federal court has temporarily halted and frozen the assets of Grand Teton Professionals, an alleged credit repair scheme that charged illegal upfront fees and falsely claimed to repair consumers’ credit. The company and other defendants are charged with violating the FTC Act and several provisions of the Credit Repair Organizations Act, the Telemarketing Sales Rule, the Consumer Review Fairness Act, the Truth in Lending Act, and the Electronic Funds Transfer Act.
Click here to read the CASE TIMELINE..
Hello consumers ,
please excuse grammar I'm using Siri dictation while driving and can't proof it for obvious reasons (driving).
stay clear of this company TopTradelinesare.com . thus is as condenpsed as I could keep it with exposing the horrible last 14 weeks with dealing with this terrible company Tootradelines.com. This started nearly 14 weeks ago . I initially ordered a 409 dollar package of tradelinesare to bolster my credit so as to acquire a business loan for my company. I placed and payed for TH e order hoping I had made the right choice of companies to do the job Being as my credit is very important to me. At this time I had a 710 score. I waited nearly a week before I received any news from top trade lines. I had presumedcsince I paid for it that they were working on it already so I did not bother them .
After a week I get an email stating they had the file and we're just getting started on it . I then responded with a rather lengthy email asking since I own an Apple Tablet Store if they wanted to trade some ipads for an upgrade on a membership . I also told them I had little to no time to waste since I needed these to post to my bureaus fast to aquire the necessary financing for my company to purchase inventory for the XMas buying season. Top teade lines responded "we have terminated you order and have refunded you money we don't have time to read your emails" this is now 10 days after I ordered and they were canceling the order ? I got angry because I had no time to waste as I had explained .
Marcos the CEO (real piece of work this guy is) he gets involved and offers to do the tradelinesare pkg I had ordered for free but SCOUKDS me telling me I was not allowed to send any more emails to them . Stating that if I did I would be fined. I told him I had better things to do and would much rather stay out of it and let them do they're supposed jobs. at this point im now 2 weeks into this order and I'm out of inventory and need a business loan badly . Well I let 3 1/2 weeks go by and nothing has hapened yet. So I log back into the sit and see that the accounts that were to post and agreed on are not what's posting. That they had changed everything up about 4 different Times .
I learn that a 300 dollar account was to post and it did after 6 weeks then they place an Amex that drops my scores because it has no history and reports as " credit line revoked from credit grantor" then I have to get involved again . Again I get yelled at , ridiculed by they're terrible no English speaking customer service. I got heated because now it was 7 weeks and I really had nothing to show but losing 55 points on my credit . They then change all the order around . They apply another worthless 300 card that never posts , they apply a barclays that does post but has LITTKE history so it doesn't nothing . I get more angry because I now have no other means or lotions to buy I venture and I'm barely making payroll .
So I explain my dyer situation AGAIN and AGAIN I get yelled at fir communicating my thought in an email to them . They don't do anything at this point so I try buying tradelinesare on they're site thinking that I'll toss money at the problem to expedite .every time I purchased from they're supposed inventory off they're site and pay I would get a response 4-5 days LATER stating they were out of the sale item I purchaeed but they could upgrade me to another card for double or triple most the time the price . This happened about 5 times BAIT AND SWITCH. I then try to buy a big package explaining I have no more time and soon I'm going to gave to lay off staff as I watched everything I have worked so hard for slip away.
Toptradelines plays the were going to call you for about 10 more days and no calls ever come despite me leaving several messages on multiple voicemail extensions .I'm now 11 weeks into this at this point with only 1 useless nobody else wanted tradelinesare on my bureaus. At that point I knew I was screwed for the XMas buying season So I finally get ahold of toptradelines and speak with Marcos again . He promises this and that AGAIN STATING REPLACEMENTS WERE BEING MADE NOW . a few more days of time I don't have goes by and u get an email string they had placed 2 mire cards on my bureaus without even consulting me and despite me telling them it's been nearly 3 month and I had gone backwards on my credit scores because of them and me begging him to just do as they promised he adds another worthless account of 300 dollars and an 1800 dollar card.
Now the problem is they are both brand new accounts and we're going to drop my scores further because I already had enough new credit . That I needed seasoned trade (over 2 years old) . one gets posted out if 2 (typical with these idiots) and guess what the dam card is maxed out at 1790 dollars dropping my scores another 50 points . Now I'm 14 weeks in , 110 points lost on my credit scores and toptradelines is ignoring me . I had to lay off 2 staff members today because I missed the prime buying season because I have no inventory something that has not happened in 10 years. All due to over promissing under delivering toptradelines. They truly do not care one bit .
Now they won't return a call, email,instant chat. Nothing and I'm stuck here down 110 points with 2 bad cards on my bureaus and with more debt due to the maxed out card they wrongfully placed on my credit And I'm getting the cold shoulder . STAY AWAY FROM THESE LIARS. They will mess your life up then walk away like nothing ever happened . HORRIBLE HORRIBLE DEMEANING ROBOT LIKE PERSONALTIES. STAY AWAY TRUST ME . I'm now at superior trade lines and what a difference . Good educated people who actually read your file and talk to you then choose a course . Nit just slapping things here and there that no one else wanted. Much better at superior . Toptradelines needs to grow up then look up (once they learn to read English) the word customer service in the dictionary.
This report was posted on Ripoff Report on 12/18/2014 05:02 AM and is a permanent record located here: https://www.ripoffreport.com/report/toptradelinesdotcom/internet-new-york-update-ftc-1196240. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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