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Ripoff Report | Uniqlo Review - Uniqlo customer service stinks
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Report: #1501461

Complaint Review: Uniqlo -

  • Submitted:
  • Updated:
  • Reported By: Kathryn — Baltimore United States
  • Author Not Confirmed What's this?
  • Why?
  • Uniqlo United States

Uniqlo Customer service stinks

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My order shipped 10/13/20.  It left Martinsburg WV on 10/20 on its way to Baltimore MD. Ten days later and still no package. I received a reply to my first email ( 10/24 )stating  that they would look into it and get back to me. That never happened and they ignored 2 subsequent emails. I tried to reach out on live chat but I was in que from 2:20 until 5:30 when I finally gave up.

I cannot find a phone number or an address for this company. Apparently this is the norm for them as I have read similar reviews regarding Uniqlo. My order totaled over $100.00. 

 

This report was posted on Ripoff Report on 10/30/2020 01:27 PM and is a permanent record located here: https://www.ripoffreport.com/report/uniqlo/customer-service-stinks-1501461. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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