Complaint Review: Vacuumbody.com - Beograd
Vacuumbody.com vacuum65body Extremely unhelpful approach from all sides Beograd
This company claims a new slimming treatment that each treatment individual losses 6,5cms. The original company is in Serbia. I live in Turkey and I believe the head7country distributor gives some sort of training and gives franchising to beauty saloons. It has been a very popular treatment recently. I contacted one of the beauty saloons that s certified by Istanbul Head office. Before buying the treatment I asked if the results a permanent. The saloon assured me that the results are permanent (they the inches you loosed don't come back). Generally, they sell a set of 4 treatment. I had the 1fist treatment on Monday. They take measurement from 5 points and take pictures. They weigh and measure before and after too. They take a measurement from 5 points ( waist tummy hips leg and above the knee). I did indeed loose6,5cm in the fist treatment. I also asked them to measure my bottom legs and lost 2 more cms there. Saloon told me that there should be 4-5 days gaps between the treatment so I went this morning again. All 8,5 cm I lost at the first treatment came back and in the second treatment, I lost only 2 cms (plus 2 from my bottom leg). I was extremely disappointed that all cms came back and I only lost 2 cms in the second treatment. I wrote to the Istanbul Office. They were very rude. They claimed that the saloon did not take the right measurement. They told me that it might be my period cycle. Some women do not know their period cycle!!! I told them I am not having periods they told me that results might be less if you are having menopause or your stamina is low. But they did not tell this in your initial booking. They told me that each session should be with 2 days intervals .. they blamed the saloon who did the treatment. I wrote to the head office. Then I found that the head office is in Serbia. There was a gmail address, not a corporate one. I quickly got a response from someone who called himself CEO. He was saying that they sell the system worldwide and he found my claim funny!!!! His English was very poor I doubt even he understood my concern. Never the less neither the head office nor the İstanbul office was helpful. Each treatment cost 300 Turkish Liras and I paid for 2 treatment 600 Turkish Liras. Set of 4 treatment was 1000 Liras. that minimum monthly legal salary in Turkey is 2300 Liras. So this treatment was a quarter of my salary. I am not happy with the approach and blameful behaviour of this company. I do not recommend at all. I really would like other consumers to see the real face of this company and their products.
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