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Report: #1502728

Complaint Review: coothere.com - Shenzhen Longgang District

  • Submitted:
  • Updated:
  • Reported By: Spike — Clovis California United States
  • coothere.com 518100 ShenzhenBantian Street Shenzhen, Longgang District China

coothere.com coothere Shady company with bait and switch. Uses a tactic that forces customers to keep wrong item or lose money to ship it back. Shenzhen Longgang District

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Sent me an outdated version of something I ordered, which looked and worked completely different. They then insist that I either keep the product for a 20% refund or to pay return shipping for a full refund. Return shipping would cost over 50% of the item. This is a bait and switch move. Seems like they are trying to get rid of old product. 

They are using a tatic that forces their customers to either keep the wrong and much inferior product or to lose money by returning the item back.  Also, because the item is under $50, you are protected of fraud. So it's as if they know they are going to win regardless. They are playing the U.S. system and should be stopped.

This report was posted on Ripoff Report on 12/09/2020 10:05 AM and is a permanent record located here: https://www.ripoffreport.com/report/wcootheredotcom/shenzhen-longgang-district-1502728. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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