REVIEW UPDATE:January 10 2020: Wilshire Financial Group remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. Wilshire Financial Group is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.

To date, Wilshire Financial Group has made good faith efforts to resolve all complaints reported on Ripoff Report. Based on our experience, the member business has proven to be among the top members of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business™.

Over time and since becoming a member, Wilshire Financial Group has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever Wilshire Financial Group remains committed to improving customer satisfaction.

Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.

Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!

*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at editor@ripoffreport.com.

Ripoff Report Verified™ REVIEW

EDitor's UPDATE: Positive rating and recognition has been given to Wilshire Financial Group for its full commitment to quality customer service.

Ripoff Report's discussions with Wilshire Financial Group have uncovered an ongoing dedication by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any concerns. Success Member Inc. listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.

One of the things Ripoff Report learned in the course of its review about Wilshire Financial Group, is that typical customer feedback reads,

"Wow! I’m impressed with the quality of services provided by the Wilshire Financial Group, Inc. Thank you for your insight, support and most of all…getting us the money we needed to grow our business! We’re with you guys for the long run and your help at tax time….”


Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..





The information provided in this report below is based on comments made by William D. James during an interview with Wilshire Financial Group.

Wilshire Financial Group offers a broad array of corporate financial support services, strategic funding services, accounting services, and CFO executive search and placement services. Wilshire Financial Group’s clients find it convenient and a pleasure to have all business support services under one roof. Bill James began his career as a legendary professional model traveling throughout the world modeling for Ralph Lauren fashions but he always maintained a keen desire in business financing and worked hard every day learning the ins and the outs of commercial oil and gas financing as well as mortgage financing. When his fashion modeling career ended Mr. James entered the world of business financing. And as he says; “I am so very happy I did!”



CUSTOMER CARE & COMPLAINT RESOLUTION – WILSHIRE FINANCIAL GROUP

Mr. James was asked about a situation when a client was not satisfied with the level of service they received. “Mr. Nickens our last complaint we contacted directly. He told us he wanted to get our attention. The statements he made were fabricated. We are not a virtual office, we do not "pretended" to sell corporations. We sold him one! We do not "pretend" to find CFO's for our corporate clients. We do operate an executive search and placement service and we do locate CFO/Credit Partners. In fact, Mr. Nicken's wife, Kimberly Perata is a CFO/Credit Partner signed under our contract. He came to us with serious IRS audit issues which we were able to resolve. Subsequently, the IRS opened another year of his tax filings for audit which we have not been retained to assist him with. The other post we do not know the posters as they were posted without identification.”

Wilshire Financial Group has made many improvements such as handling any complaints immediately as long as they know the identity of the complainant. They also state that they will address the issue and do all within their capability to remedy the situation as long as the complaint is genuine.

Wilshire Financial Group is proud to be a part of Ripoff Report’s Corporate Advocacy Business Remediation and Customer Satisfaction Program. It means that they are a part of an organization dedicated to customer satisfaction. Wilshire Financial Group is a leader in its industry and is dedicated to their client's success and satisfaction.



WILSHIRE FINANCIAL GROUP - STATEMENT FROM BILL JAMES

" My name is Bill James and I am the President of Wilshire Financial Group Inc. I would like to personally thank you for taking the time to review Wilshire Financial Group Inc. and invite you to visit our offices at 8484 Wilshire Boulevard Suite 515 in Beverly Hills California. Should you be interested in becoming one of our clients please call us at 323.648.5232 and inquire about our FREE round trip airfare offer. Wilshire Financial Group Inc. provides support services to large, medium and small businesses for all your commercial financial needs. Come in to Wilshire Financial Group Inc. and see why our personalized service makes us the best support team in the world.

“We are seasoned corporate credit professionals. Our aged and bank seasoned corporations are expertly engineered to exceed all regional and national underwriting requirements. Our products and supporting start to finish hands on funding services produce consistent, self-authenticating, verifiable, and definitive results. In Beverly Hills in the same location now in our 12th year, Wilshire Financial Group, Inc. is an extremely successful, established company in a highly specialized area of expertise. With our corporate clients receiving millions of dollars in business loans each year we are very familiar with the pitfalls, the false alarms, and the “fools gold” in our specific discipline and don’t make mistakes. In our office and on the floor we have book keepers, a payroll agent, business and personal tax preparers, a California Notary Public, a CPA Certified Public Account, an EA Enrolled IRS Agent, two (2) California tax attorneys, live telephone operators and mail services. Our staff is comprised of professionals who are experts at building corporate structures for the sole purpose of establishing credibility, stability and ultimately very significant funding. If you’re tired of wasting time and money and want to get your business funded fast? Call us today at 323-648-5232 for free consultation. Our reputation speaks for itself and 100% of all clients we submit into funding get approved. That’s the bottom line!”



STATED IMPROVEMENTS FROM WILSHIRE FINANCIAL GROUP

Wilshire Financial Group Inc. recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Report's review, the Wilshire Financial Group Inc. has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience.

In summary, after our review, which included discussions with William Damon James, Ripoff Report is convinced that Wilshire Financial Group Inc. is committed to quality delivery of services resulting in total client satisfaction.



How does a business get Ripoff Report Verified™

The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of. They have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.

Ripoff Report has determined that Wilshire Financial Group meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24-hour monitoring and for support with customers to resolve any disagreements.

Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.

Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. This program works.

As a matter of policy, when a business becomes a member of the Corporate Advocacy Program, they agree to allow Ripoff Report to contact every client who filed a complaint in the past, so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses, so we can ensure that the member business did right by their customer.

NOW TO THE ORIGINAL REPORT THAT WAS FILED

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