Complaint Review: World Wide Auction Group - Valley View Texas
- World Wide Auction Group Valley View, Texas United States
- Phone:
- Web: Dallasonlineauctioncompany.com
- Category: online purchase
World Wide Auction Group Threatens customers, Very unprofessional Valley View Texas
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I'm sort of new to auctions and have purchased items through this site before. I never had any issues until now. Having some experience with past auctions throug hthis company I noticed that lots that contain multiple items will usually have a notice in the decription stating that the bid is a "per item" or "per piece" bid.
I was looking through a particular auction and noticed alot of lots that had multiple items. Nowhere in the description does it stated that you are bidding PER ITEM. I placed multiple bids on multiple lots at the same time (their site lets you do this) not knowing that I was bidding per item. I get the invoice in my email that stats and amount of around $1200. I realize the mistake I made and called them to let them know. Shaina was very polite and stated that I would have to contact the client about which I did. I dont know who I spoke to but the lady was not disrespectful but not happy about the situation.
Some time later Guy Hodges, the OWNER apparently calls me and leaves a voicemail (I dont answer calls from unknown numbers) very angrily says "I'm only gonna say this once, if you're not down there by 6 o clock to pick up your stuff, i'm gonna take this to the courthouse and you're a*s is going to jail. You're an idiot! you're going to jail."
I didn't bother to call him back to pursue an arguement as there is not real criminal liability in this situation. Hes just not a nice person who was tryign to intimidate me into paying for something when the description in the auction was misleading.
My bidding number was blocked but I wouldn't give any more of my money to this company anyways. For an actual owner to treat customers this way over a mistake says alot about his character. This is not the only auction house in texas. There are MANY others who would gladly fix the mistake for a customer just as I as a business owner would for mine. Lotsa luck Guy... not.
This report was posted on Ripoff Report on 05/01/2020 07:55 AM and is a permanent record located here: https://www.ripoffreport.com/report/world-wide-auction-group/valley-view-texas-threatens-1494687. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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