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Ripoff Report | Zolucky Review - Zolucky bad customer service return
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Report: #1503984

Complaint Review: Zolucky -

  • Submitted:
  • Updated:
  • Reported By: Denzo — Bay Area CA United States
  • Author Confirmed What's this?
  • Why?
  • Zolucky China

Zolucky Bad Customer Service, bad return policies and bad sizing

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We ordered five women's apprael items.  All the same size, but 2 were too big, two were two small, and only one fit properly.  They don't have any consistency.  When we tried to exchange them, their policy is we pay the return shipping to China.  Went to Post Office and the charge to send them back was 80% of what we paid.

They then  offered us 25% discount to keep them, so we agreed.  4 weeks later, still no refund to our credit card.

Staya way from them.  The ad pictures look geat, but the articles were all cheaply made and it is a one-way sale! 

This report was posted on Ripoff Report on 01/17/2021 08:12 AM and is a permanent record located here: https://www.ripoffreport.com/report/zolucky/bad-customer-service-return-1503984. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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